Crowne Plaza Dallas Downtown in Dallas

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kommentare 5

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  Alan Ochoa

  :: 02 June 2018 13:19:03

  Overall pretty standard room. Nice balcony view. (We had some difficulty opening the sliding door but whatever). The Thrive restaurant was great as well. Short wait, great service and food.

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  Mary McGinnis

  :: 30 May 2018 20:17:50

  I can’t see how other guests were above to give more than 1 star. I stayed with my husband and daughter while he was there for work. The desk staff weren’t pleasant and actually made me feel as if I were inconveniencing them. The lobby had a terrible odor. The lobby seating had extremly faded and filthy furniture. The carpeting throughout the hotel was filthy. It never seemed to be vacuumed. The swimming pool deck look nothing like the photos. One of the gazebo like frames over the sitting in two buckets. 2 of the 3 washers were out of order and 1 of the 3 dryers were out of order. So that didn’t make things convenient. I also noticed that the fire alarm on level 9 is in need of some maintenance... The room was filled with noise coming from the streets. There was a gap in the non opening sliding glass door which let in so much sound. The desk staff told me there was only one microwave in the hotel which was in the lobby. I noticed it took them days before it was cleaned. The carpeting in my room had “hard spots” from staining and not being properly cleaned. On multiple occasions I had to ask for new bedding because there was so much staining. Horrible hotel, horrible experience.

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  Tiara Magazine

  :: 27 May 2018 20:32:27

  Horrible experience in the Dallas. We stayed here because I love the one in Louisville. But the Dallas location lobby smelled like a dirty diaper that hit you in the face. Our floor smelled so bad of mold. When we entered the hotel room the headrest had fallen off the wall onto the bed. Wow. One queen size bed was smaller than the other! It smelled so bad my asthma flared up. They switched us to a different floor and room. The hallways had left over dust from construction and it was never vaccummed. Very unhappy. Gross.

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  Steven Reed

  :: 12 May 2018 11:56:34

  I was at Crowne Plaza Dallas Downtown last Thursday through Sunday. I have stayed at a lot of hotels/motels over the years. This was the worst facility I can ever remember staying at in my entire life. When I arrived on Thursday I found out that the television in my room didn't work, there was a phone in my room that didn't work, there was no closet and not even a wall rack so that I could hang any of my clothes on hangers and no waste basket in the living area (there was a small one in the bathroom). Since I had my computer with me and I worked on-line during my entire stay I would have appreciated a waste basket. There also wasn't a refrigerator in my room. The ice maker on the floor didn't work. When I woke up on Friday I had a problem with the toilet since it would not shut off and the reserve tank was almost over flowing until I shut the water off. I informed the desk that the toilet needed repair and I went through the laundry list of problems, assuming they would fix the toilet and address some of the other concerns (a waste basket, a rack to hang my clothes, a refrigerator, etc.) or offer to move me to another room. The toilet was fixed but none of the other concerns were addressed. I was also surprised that there wasn't an area at all in the hotel to buy snacks, pop, etc. The room was $169 per night and with taxes, accommodation fees, etc. it was $194.79 per night. Suffice it to say I would not recommend this hotel and I will not be staying at this hotel or any other Crowne Plaza in the future.

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  Arcady Royzen

  :: 06 May 2018 08:22:44

  Quite dated. It shows everywhere - the room, the lobby, the restaurant. Parking garage is a nightmare to climb up very tight spiral ramp, and navigating between levels on have to be careful Too many skid marks on the garage walls tell the story. Oh yes, one more thing - it cost $18 per day which is not included into the room price The rooms are standard, nothing special. Few fixtures in mine were half broken And the remote control for the TV doesn't even have a menu button, you have to flip through the channels without knowing which one is which till you get to it ... The good part is that room had plenty of the outlets to charge electronics and bed was comfortable... Another thing going for it is the location... Other than that, I probably wouldn't stay there again ...