Citizens in Bayonne

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comments 5

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  Tommy Tran

  :: 18 November 2020 07:53:10

  The staff and this bank is the best in Bayonne. I have accounts with the bigger banks and always have to wait or have difficulty finding parking. You won’t have this problem here. They also have free refreshments so that’s nice.

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  Sagry Mones

  :: 15 September 2020 14:16:30

  The teller is very unprofessional and does not seem to have knowledge when it comes to tending customers. I asked questions and they did not know the answer. It took over 2 hours to open a simple checking account. I do not recommend this bank.

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  Calvin B Brooks

  :: 04 January 2020 14:33:24

  This is the worst branch. I've been with investors bank for 8 years. Donnell McKinney, who is a floater CSA Supervisor, refused to give me a money order. He told me blacks not allowed money order.

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  Peter Chech

  :: 11 December 2019 14:03:41

  Investor bank's computer system is horrible, and it is difficult to get statements. Their underwriters have been problematic in loans I have been involved in. However this review is not about the bank itself, but only the branch. When I first started an account here the staff was extremely friendly, but made a few mistakes that I attribute to the bank having just opened, and the staff being mostly new at the time. It was not a big deal and they corrected them with a phone call, very quickly. Over the years whenever I have needed anything they jump right on it. Amanda Portal in particular is great at this branch, she has always been great. And she personally got involved on a matter recently that really helped out. Because Investor's software is horrible, there was no way to print out my balance in between quarterly statements. I needed to do this for a loan. She went above and beyond, and got my lender what was needed to show the balance. So this branch gets 5 stars, especially Amanda, even though Investor Bank gets 1 star generally.

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  Kajma kayma

  :: 30 August 2018 10:48:15

  first, they mailed my checks and debit card to the wrong address although I EXPLICITLY told them not to since I don't have a mailbox there. My mailing address on all the forms had the correct address but they still mailed to the one I asked them not to. Then, it turns out they had me fill out an EXPIRED business credit card application. I don't know if it's this branch, but i'm just really disappointed.