Chase Bank in Boston

🕗 opening times

comments 5

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  Emre Gulturk

  :: 07 February 2023 12:56:58

  Really tried to give this place few chances, but I think other reviews sum it up. An absolutely empty location where you can't find appointments for days in advance and the employees literally just sit around. As I'm typing this, I'm at the branch and same cycle all over again

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  Michelle Graham

  :: 17 November 2022 14:18:14

  Been there on three different occasions to try and open a bank account. The branch is empty, only employees - but they have no availability to open an account, which they say takes an hour to open. Needs better customer service or more staff.

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  Patricia Wise

  :: 06 July 2021 15:24:58

  TL;DR nicest banking experience I've ever had, Ty is delightful! I'm a millennial who's worked customer service - I know it's a tough, thankless, under appreciated business, so I typically don't anticipate anything more than a pleasant hello and doing what I need to do. Ty was SUPER friendly and from the jump! I came in just to get starter checks, nothing exciting, but I felt like a premier customer on my first trip lol. Service was quick, conversational, and it was nice meeting other folx in the branch. I'm looking forward to switching my home branch to here going forwards!

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  Curt N

  :: 30 May 2020 13:22:37

  I assume the staff working at this branch are fine people. But I wouldn't dare bank with Chase: the world's #1 funder of climate change, shoveling over a quarter of trillion dollars into new fossil fuel projects since the Paris Agreement was reached. Disgusting that this is still going on, despite years of pressure on CEO Jamie Dimon and their executives to clean up their act. Don't bank with Chase, don't let your friends and family bank with Chase, and don't use their credit cards either -- unless you're OK with your money helping fund the climate catastrophe. You have so many better alternatives.

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  Lukasz Bulik

  :: 22 May 2020 14:23:53

  Terrible customer service