Chase Bank en Clovis

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comentarios 5

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  Ruth Salas

  :: 22 April 2023 12:03:17

  Friday evening and only 1 of the 2 ATM working. It was shortly after 5 . Just feel that functioning ATM's should be something that's done before the last person leaves at 5.

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  Shannon Sackett

  :: 10 May 2022 12:33:47

  Mrs. Crystal did her best to help but manager Sarah couldn’t be bothered to do her job as a manager and kept sending Mrs. Crystal as a go between. I was told I had to know all personnel to make an appointment with the correct one even though online doesn’t say who the specialists are. Aside from that when I asked what I could get done for a specific type of service (notary) the manager said “that’s proprietary information”. I could hear her from behind the counter she refused to move out behind. Again, playing telephone. Will be opening a bank somewhere else and closing my account here. Very dissatisfied and disappointed in how chase now operates. No service any longer.

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  Andrea Ramirez

  :: 12 March 2022 14:51:15

  I went into this location today to re open my daughters HIGH SCHOOL account. I understand my daughter needed 2 forms of ID since she previously had a high school account prior. Manuel refused to help us with her social security card, her previous debit card that has her name on it & a picture of her school ID. Manuel asked for a state ID. My daughter is 14 years old why would she need a state ID? I feel we had more then enough forms of ID to verify it was her but he decided to not help us. We waited a whole week for our appointment just for this guy to waste our time. He could've at least pulled up my account to see our history since my daughter was previously on my account but he didn't even take the time to do that. Not to mention our appointment was at 11am, he was not ready at the time of our appointment so not only did we wait on him to assist us we left with nothing accomplished. Manuel completely wasted our time.

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  hoang nguyen

  :: 10 January 2022 17:42:44

  I recently have made a big mistake to wire transfer to a scammer. Everyone there at the bank was professionally helpful to recall the transaction and get the money back to my account. I especially thank Sarah Cochrane the vice president for her taking extra efforts to give me soonest information than expected. Now the money was fully back to my account. All happy!

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  mary lu

  :: 29 December 2021 18:01:55

  I went there 3 times just to deposit check, the guy see me tear off the number under the check, and he says nothing about it, then he told me I only need signature, nothing wrong for check. 2nd time the girl told me the check missing the number. Come on, why not tell me once that something is missing. Waste all my time and gas to drive there 3 times, still can’t deposit. Terrible service! Not professional at all! Wish they are more professional!