Chase Bank in Glendale

🕗 opening times

comments 5

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  A Light

  :: 12 October 2021 12:31:20

  If you wanna do more than basic deposits or a withdrawal better to go to a different branch. Plenty of parking spaces.

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  Ryan Hoffman

  :: 25 January 2021 17:10:01

  I drove to this location to complete some banking and this branch was closed and unable to assist me during usual business hours. I wasted my time driving here as well as gasoline I will have to now go somewhere else.

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  Arman Aghazaryan

  :: 11 May 2020 17:17:03

  I have cheeking account for more then 20 years, I'm WA Mu costumer since 1999 after that it's became chase. And 5 days ago I did zelle transfer and it's was cancelled and my bank account was locked, after that I contacted fraud protection told them it's me, and they told me to go to nearest branch so they can identified me and sent an email to them , then they can open the locked account. Next day I went to the nearest branch and unfortunately I spoke with Joseph and told him what's going on, he told me he will email them to reopen the account.Then the next day he called and told me they have email me and they can not reopen your account, and told me to come and we will open new account. I told him no I want my old account because I have 2 direct deposits and also recently I ordered checks. He told me you do not have any other chose come and we will open a new account. Then I contacted again fraud protraction they said they have not revive an email and your bank was closed yesterday from the branch. And because of the joseph I lost my account that I had for more then 20 years. I will never open a new account with chase. I'll just open it at Bank Of America...America...

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  CR F

  :: 29 January 2020 21:53:42

  The parking lot may be full if a fair number of patrons seek to conduct business at this branch at the same time. Numerous cars navigating into and out of parking spaces at the same time requires you to be extra attentive to avoid accidents. Exiting the parking lot onto W. Glenoaks Blvd. is difficult because the line of parked vehicles prevents you from seeing if there is sufficient open space for you to enter safely into the flow of traffic. Exiting via the rear alley onto Western Ave. presents you with the same issue. Turning right onto the rear alley to enter Winchester Ave. is your safest bet IMO. Bank personnel pressure customers to use the lobby's ATMs. When the personnel offer their assistance, they set aside the deposit or withdrawal slips, do not note the instructions and ask the customers to just input the transaction. Two times out of two times, this has resulted in deposits being credited to the wrong account and then I had to correct the error online. Fortunately, I caught the error in time. I warn you, if you feel you are distracted, fatigued, rushed or otherwise impaired and could make an error in processing your transaction, don't allow the bank personnel to coerce you into doing their jobs for them via their ATMs. Insist on being allowed to have a teller process your transaction.

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  Svetlana Carter

  :: 15 May 2019 16:55:25

  Excellent customer service, the manager is helpful and very knowledgeable