Chase Bank in Aurora

🕗 opening times

comments 5

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  James Day

  :: 03 May 2018 15:33:58

  Still standing in line after an hour.. Theres 2 atms in place of actual tellers and two human employees have no sense of urgency most of us in line are tryin to pay bills on lunch or make a quick deposit.. Now im an hour late comming back from lunch. Ive seen 5 ppl lrave out of line as it continues to go no where. Worst bank EVER

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  Thomas Shea Jr

  :: 20 April 2018 18:07:41

  This Branch USE to be good, but new staff and a new manager has brought customer service to a nightmare. Sad too, shows how important good management is.

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  Alexandrea Concepcion

  :: 06 March 2018 20:00:10

  Poor and unprofessional costumer service.

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  Frances Em

  :: 02 June 2017 17:01:26

  Was in this bank, wanting to sort a card mistake, and Kyle Wharton, was not having it. Sarcastic and rude, was not able to compose himself with my mother and I. After his snobby remarks and alerting us he was the branch manager, he advised us to just close the account as he couldn't help. I suggested he get someone else to help us. He pushed us on to Mario. After waiting 30 min for Mario he took care of it! Quick, professional and understanding, Mario came to the rescue! He can def show Kyle a thing or two when it comes to dedicated,TRUE customer service. Kyle had no idea how to help and like I said, even encouraged my mother to close her account! One star due to Mario's fantastic job, but Kyle and his attitude need a LOT of work.

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  Steve Simmons

  :: 13 March 2017 17:21:42

  Has cash limits. Did a job. They wrote me a chase check. Chase refused to cash. Even told me that they had enough in the account that the check was written on, but they do not cash checks of that amount. So in my book that is no good, and make a great case on why they are not my bank.