Casa Ford Lincoln in El Paso

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comments 5

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  Joy Schwartz

  :: 28 April 2018 15:34:44

  They were polite. The prices are outrageous but that is everywhere. They were friendly and courteous and showed me what needed to be done. They also have a waiting area that is nice.

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  jessica terrazas

  :: 25 April 2018 16:16:02

  My mom was looking to update her truck and I decided to recommend her over to Damian Herrera. I entrusted him with my family and his delivery on customer service was exceptional! There was never pressure or attempts for a slick sale gimmicks, it was an honest and super comfortable negotiation. He gave my parents a complete peace of mind and receiving that type of customer service is priceless. My parents and I would never hesitate to recommend Damian to anyone looking for an honest and professional salesmen to accommodate your needs in all efforts. Thanks! 😄

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  S Torres

  :: 12 April 2018 05:16:30

  Very friendly and helpful people. Not pushy like the experience I had at Viva Chevrolet. Pete made me feel welcome and comfortable and was very helpful and patient with all the cars I ended up test driving all the way until I got my Kia Soul.

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  butchperkins100

  :: 15 February 2018 11:32:06

  Service department sucks. I took my car to get serviced since it's under warranty and was told by the service writer 2 to 3 days for the repair. I figure since it was covered by the Bumper to Bumper warranty that I would be given and loaner or rental, so I could go to work ......HELL NO. The service writer said since you didn't purchase a ESP (extended service plan) that there is nothing they can do and then walked away. I asked him who set that policy and he said the service manager told them that this is the new policy. Casa and the Lowenfield's used to take care of there customers, but now you are treated like a number. Once my car is done I will never do business with Casa again and we have been doing business with them since the 70's.

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  Jeffrey Albright

  :: 17 January 2018 00:26:26

  Went to your dealership to purchase 2 used pickups for my company. I was on a 50k budget .was interested in one that was being looked at by a customer, waited until they finished a test drive. Salesman ( in Spanish)offered to come down to 22k for the vehicle, customer not interested, I test drove, In English offered the 22k was told impossible, informed salesman I speak Spanish in heard the offer, told me that was a friend, offer only extended to him... Went to Dick Poe purchased my vehicles, Will never set foot on your lot again. Will inform anyone who asks, of my treatment there, apparently deals for Hispanic friends only....