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6790, Richmond Highway, 22306, Alexandria, Fairfax County, US United States
contactos teléfono: +1 703-660-7170
sitio web: locations.capitalone.com
mapa e indicacionesLatitude: 38.7699982, Longitude: -77.0823801
Fouad Gritli
::The worst customer service in the world! The tellers are rude to say the least.
Shea Bader
::None of the ATMs ever work, and there are no signs to prevent you from wasting 20 minutes in line trying to get cash. Get it fixed!!!
Flowers Valle
::Worst experience ever this branch any time you call they pick and hang up the phone without even saying hi. This is the worst bank and I’m not referring just the branch but also the bank itself. The branches send you to call the 800 number and when you call all they have is people in a third world country who are just reading a script and not able to act like a human being and be able to level with you and not sound robotic. FYI the people that work on those third world country who have access to your account information are not even contracted directly to capital one. They hire a contractor company. One of those company is Called Sitel. They do this, because if you suffer any type of identity theft it can not be back tracked to them. Worst bank/company ever. I was even able to find out that company called sitel who is contracted by capital one to assist us the people answering your call they get paid 400 to 500 a month for a 10 hour day.
DVanessa 215
::I walked in to open a checking account and to ask for more info about this bank. I was told I can go online and open account. Like I wanted more info and lady that was there didn’t look like she knew much. I should’ve asked but as soon as I told her I want to open a checking account she just says you can open online. The lady didn’t even look happy like usual bank people do. Also at a bank the people at window send you to talk to someone and they give you all the info you need. Like yeah I’ve read online about bank but I’m just one of those people that just want to talk to someone and make sure everything’s good. If someone wasn’t there to help with opening account she could’ve started with that. Well in all today’s experience wasn’t good literally wasn’t in bank not even a minute. Went to Navy Federal much better service and informative people happy to help. Opened my account with them instead.
Pablo Antonio
::I have been a customer since before it became Capital One. It used to be Chevy Chase Bank. I love the no hassle envitonment and quick customer service. I do most of my banking at the ATM but I do not mind going inside when I have to unlike other banks which do not deserve a mention. Highly recommend it.