Capital One Bank in New York

🕗 opening times

comments 5

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  Sonya Barrow

  :: 02 May 2018 15:53:11

  Never had a problem visit once a month

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  Vivian Sobers

  :: 01 May 2018 12:39:58

  Worst branch around. It takes the bankers (if theres more than 1) forever to see you and have no problem chatting for just as long making everyone wait. Im now travelling out of my way just to avoid this branch.

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  Mirella Castro

  :: 27 March 2018 11:52:34

  Si usted quiere que alguien del servicio al cliente lo atienda, tiene que tener claro que mínimo 1 hora va estar esperando! Es terrible el servicio que tienen y lo lentos que son. The customer service it is awful!!!!

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  Ryan Donald

  :: 02 January 2018 12:31:44

  So I read the horrendous reviews prior to making my first trip to this bank. I just moved in down the block figured I would go open an account quickly so I could have access to a free ATM 1 block from my house. Wrong! Things began ominously when I went to push open the front door. It was clearly labeled push on both doors on a prominent black and white sign. It was in fact a pull lol. Signs seemed new which made it even funnier. Ok so I get in. Line for tellers is about 10-15 people. It's 10am mind you. Lobby has about 7 people waiting to speak to an associate. I go up to the only man talking to customer at his desk and ask if I should wait in lobby. He points me to a sheet of paper to sign in. I go to it. Theres 7 people in front of me. I waited 20 mins and he was still on the person he was helping when I walked in so I left. I may still open a capital one bank for the free ATM on my block but it won't be at this location. Worst bank I have ever stepped for inside in my life.

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  kenneth durril

  :: 30 October 2017 17:11:36

  It was my first time ever going to a retail location of this bank. I went on a Monday at 12:45 p.m. The line was short. The teller was courteous and efficient. He asked if there were any additional things that he could help me with. I was done by 1:00 p.m.