Buchanan Music in Mesa

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comments 5

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  Tim Shaw

  :: 08 January 2018 19:35:01

  I really hate to leave a negative review for a locally owned business - but I had a very poor experience here and want to warn anyone else that is considering Buchanan Music for a guitar repair or installation. I brought my new acoustic in to have a strap nut installed. The installation was performed, but the nut was installed at a terrible off-angle, with the result completely crooked. I was totally frustrated by the result. Once the screw has gone into the neck heel, it cannot be 're-done' .. the install is permanent. To their credit, they refunded the installation - but too late to repair the guitar. If a simple strap nut cannot be installed correctly - it does not lend confidence to other work done at this shop, and cannot recommend Buchanan Music.

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  William Maher

  :: 26 November 2017 12:35:00

  If you love music and instruments Go in and check it out,

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  Beth K. Mathews

  :: 17 November 2017 17:07:35

  Friendly and personable, local, small business. I liked being able to see what I was purchasing. Something we can't do with online purchases. For me, it was worth supporting this local store.

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  Sheila Goslee

  :: 22 August 2017 20:47:22

  Very professional. I just rented my son his very first instrustment. The staff made the experience very easy.

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  Dr. David Walter Aguado

  :: 15 March 2017 16:42:30

  Great work at affordable prices! I've been to Buchanan Music several times. The techs are great. Friendly service and great quality. Many thanks! Cheers, Dave