Boule & Cherie in New York

🕗 opening times

comments 5

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  Karla Gutierrez

  :: 28 May 2018 08:50:14

  Lovely place! It’s perfect for any occasion. The coffee is amazing and the pastries are baked there daily. The bartenders are so nice!

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  T Chirchir

  :: 05 May 2018 14:47:42

  Very friendly staff and delicious pastries. WiFi is fast and reliable too.

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  Ashlee Annpara

  :: 18 April 2018 12:17:11

  Stay away if you are looking for good customer service and basic respect as a customer. The owner’s nephew, the new store manager, puts himself ahead of customers and feels his selfish wants are more important than customer needs, customer loyalty and customer service. A reflection of a management mentality that has no business being alive in this era and certainly not in the otherwise family friendly UWS. Customer first thinking does not exist at B&C. They have five seats suitable for people with severe back problems like mine and only two of them have plug outlets. The nephew manager frequently puts his stuff down in the best of the two seats and thinks it is more important that he works sporadically throughout the day in a prime customer seat than allow multiple customers to sit there even after a customer specifically asks him for the seat. On two separate occasions I asked him if I could sit there as I have back problems. Both times in a condescending, self-entitled tone he told me, no, go “sit somewhere else”. When I said that he could sit in another seat less than two feet away, he said it was more important that he sit in this seat “to monitor the business” than make me, as a customer happy. Clearly not knowing anything about managing a customer-driven, word of mouth business and basic customer courtesy, he dismissed my requests saying they were “unreasonable”. He doesn’t even sit and work for most of the day, he just dumps his stuff there so customers can’t use the seat. I’ve even seen moms struggling with strollers having to fight their way to a seat further away because this seat is taken which would be much more convenient for moms with small babies and strollers (including my baby). It is difficult enough being a new parent with a small baby without having to deal with an incompetent, insensitive manager who prefers you struggle and have a poor dining experience with your limited time, energy and money. Speaking of struggling, I've seen B&C’s daily and weekly sales numbers (as the novice manager left them glaring on his open computer in the seat he refused to give to a customer) and B&C can certainly use all the help they can get. It is astounding to me that such an incompetent, manager was put in charge of a place that otherwise had the potential to be a solid UWS coffee shop/cafe option.

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  rahul Joshi

  :: 17 April 2018 17:49:03

  Their coffee is amazing 😍😍😍and so r the baked empanadas 😁

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  Justin Torero

  :: 04 February 2018 12:24:08

  Nice coffee shop. The coffee tastes good and the bakery items are always fresh.