Bank of America (with Drive-thru ATM) en Columbia

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comentarios 5

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  Michele Gasdia

  :: 08 December 2022 14:14:30

  This BOA drive-thru is tight, very tight...be careful..I don't know who designed this set up buy its very tight trying to get up to the ATM once you get around the back of the bank....

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  Daria Knupp

  :: 08 November 2022 10:27:37

  Heidi is amazing! She helped me open a new account after the other one was compromised. She personally called fraud herself and waited on the phone with me until we were able to reach someone. She is truly dedicated to her customers and goes above and beyond to help them out. I would recommend her to anyone needing assistance with their banking needs. Thank you Heidi for all your help!

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  Diyan Tam

  :: 30 September 2021 09:21:48

  I was really concerned after seeing many negative reviews for this branch, but I had to go anyway and it was an absolute pleasant experience! I came for a cashier’s check. The teller and the manager were very professional and proceed my request quickly. I spent 15 minutes here including the wait time. After I got the check, the teller suggested me to activate their preferred client benefits, and the lobby manager was able to help. I can see they really care for the clients. Maybe I came early in the morning and it’s not yet overwhelming here. Overall they have a great team to deliver great services!

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  Anas Shan

  :: 14 September 2021 14:48:28

  BOA is second largest bank in the US. However, it is on 4th place for number of employees. How they manage to get there is by cutting tellers in the branches. You would always find long lines of customers waiting for teller. Pandemic hit smalls businesses hard but banks made money by distributing PPP. BOA managed to refuse processing forgiveness support for second PPP loans. Objective is to keep the cost down and make money on taxpayer’s funds. They only care for corporate giants instead of small business or poor individuals. Perhaps name should be changed to Bank of Corporate America (BOCA) instead of BOA. See this branch had only one teller for drive through and lobby customers. Hence see the line of customers waiting for a teller.

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  Alex Riesner

  :: 13 August 2020 14:23:45

  This branch is the only branch open in the area and it shows. The staff is patient, overwhelmed, and works hard. They are flooded with higher than usual traffic but they are always friendly and in good spirits. I go to this bank on a regular basis and they have always been nice to me. Circumstances ongoing, they do have people wait outside in 6ft spacing, but they do give water out and have people sit once they're inside in the AC. Very professional and helpful, I've seen them handle it all. I highly recommend this bank as they are practicing safe social distancing, security, and an overall cleanliness. I will be going to this bank for any of my banking needs!