Bank of America (with Drive-thru ATM) in Brookline

🕗 opening times

comments 5

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  Daniel Moore

  :: 22 March 2023 13:07:56

  I've never waited less than 30 minutes in line at this bank. Currently in line with only 2 people in front of me. Nobody has moved in 20 minutes. It's 3:45 on a Wednesday afternoon; not exactly rush hour. All I need is change for a 10 and this is the only place in town with quarters. Avoid this bank if you're in a rush, it will make you late for whatever you're trying to do, regardless of when you go. They're also allergic to answering the phone as well so they only to find out if they even have any of said change is drive over and ask.

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  Tania Chaudhuri

  :: 13 February 2023 11:35:32

  Ramani Acharya is very kind and helpful relationship manager that I have ever seen. Also staffs are very polite and helpful and professional. I like it.

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  Tyler Opdycke

  :: 17 December 2022 10:08:12

  For a bank they do an awful job of having cash on hand. I have the displeasure of using coin-op laundry and frequently come here for quarters, but I don't know why I bother. They never have any, but at least there's always a line!

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  Ben Luxenberg

  :: 07 November 2022 09:59:11

  Come here if you want to wait in line for an hour for their lone teller. They should realize not everything can be done on an ATM or on their app. Severely understaffed. The nearby citizens bank branch always has multiple tellers. Considering switching to them.

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  Pearline Johnson

  :: 08 April 2022 08:57:59

  Met friendly staff Mena yesterday. Booked an appointment on Monday evening for Thursday afternoon. Did not wait long before she met me and spent a full hour going through my options for account opening, instructions to make deposits and how to improve credit for housing loan. Provided her contact for questions in the future. Really pleasant experience for a new resident like me.