Bank of America Financial Center i Cupertino

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kommentar 5

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  Divas Dahal

  :: 02 May 2023 13:41:40

  This location worse and all employees should be fired. After we enter to bank I see employees taking family matters and don’t care who come into the bank. No meet and greet. It’s ok nobody greets but after standing in teller line for 5 mins then suddenly employe realize someone is waiting. I am asked “Do I need help?” Is that car dealership where we can browse around? Why do we go to bank? Is that the right question? Except few most of the bank of American branch services is disaster.

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  Purvi M

  :: 01 May 2023 01:45:55

  People are very professional and very well polite. Glad to see this branch opened 👍

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  DVD

  :: 06 February 2023 17:10:08

  Rude and judgmental. Tried withdrawing an amount more than the ATM would allow. The Indian lady looked at me from top to bottom and said we have no tellers(This is a Monday at 1pm) and to drive to Steven creek location. Previous reviews also say that they like sending people to other branches. So here’s the fun part. Since I had the suspicion they were lying, I sent a friend in to ask if he can withdraw. Surprise surprise, she said they can and even gave him a business card. She was offering all sorts of services that She refused me. Just Avoid this branch at all costs.

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  Tatiana Castaneda

  :: 05 October 2022 14:27:09

  This location is the worst, not even sure why it is open. I go once a week to withdraw funds from a teller (cannot use ATM because I need exact denominations) and there is ALWAYS something wrong. Either they are all on lunch (mind you, I've gone at several different times of day), their system is down, or "they cannot help at this time" which is usually what I'm told on days that I go in & all the employees are lounging all over the couches, looking at me as if I'm interrupting girls' brunch. It's gotten to the point I have to call in before I go just to see if they are functioning that day. Today they are not functioning and only have one teller who takes a two-hour lunch, in case anyone was planning on going. (Their hours are 10am-4pm, only 6 hours, so not sure why two of those hours would be spent on lunch, really they only have a 4-hour work day). They always send me to BofA on Stevens Creek. Have never had any issues with that branch, would suggest saving yourself a trip & just going there. Reading negative reviews on both Yelp and Google and seeing that management has not addressed any of these issues makes it clear this particular branch does not care about professionalism or customer service.

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  Christian Lei

  :: 18 February 2020 21:50:43

  This banking center is now open to the public. The ATM area is separate form the bank itself and is accessible with your atm card after hours. Very nice and clean. The atm allows you to withdraw money in increments other than $20s.