Aaron's in North Bergen

🕗 opening times

comments 5

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  Lady Figz.

  :: 31 May 2018 08:14:19

  I don't know what the hell happened to them. They are losing a lot of. Customers.

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  kateryn pacheco

  :: 30 May 2018 06:10:25

  The worst costumer service ever!!! I was in the store, I filled the application, one of the salesperson who was selling me a tv Samsung 75” didn’t know what was selling I had to google it to know what was the features of the the electronic. While she is filling my inf in the system the “Manager” passed by saying: What are you getting so I said: A tv 75”. He said: the down payment is a lot for that tv. I was wondering who was him? I just wanted to leave right away the store. But I wanted the tv and I let it go. A couple of minutes later the “Manager” called me to get into the room asking me how did I know about Aaron’s? I told him I live really near and got my attention. So he asked me: If do I know a person who lives in the building ( He mention the name) I said I move two weeks ago and I don’t know nobody in the building. So he left the room, he came back after 3 to 4 Mins saying I don’t qualify for the tv because the landlord is not the person who I put in the application, the wage I didn’t put it in the application which of course the person who was selling me the tv could of perfectly told me to filled that part and Because I had two references from NY which is the same problem that I just mention about the salesperson she could of specifying that. Is not like I just know 4 people on this world. She could of told me about the specific rule for the references. So I proceeded to called my landlord while the phone was ringing I told the “Manager” to hold on that I’m calling the landlord because he said she is not the landowner due to another Aaron’s customer live in the building I live and had another name as a Landlord. So this lady who is my landlord answered the phone telling me about some appliances that she has to install in the house while the “Manager” saying you don’t qualify for that tv but I can give you a cheaper tv I Said no. So he goes like okay, have a nice day and turned giving me his back typing in the computer. ( which I think if I qualify for a cheaper tv I absolutely qualify for that tv that I wanted) So I hanged up on the phone. I opened the folder to take my information, he turned back saying I’m sorry but you can not take those papers which is one of the rules of the company and he can get fired. I said I’m sorry but that’s my information. So he stands up and don’t want me to let go. For a second I was scared because he was standing up in the offices door that I was in and I told him you can get in trouble for this so he called another guy telling him that I was taking my information so he goes like ms you can’t take that either you qualify or don’t ( which I don’t understand for what they want my information if I’m not getting anything??? So he said it’s fine have a nice day. I was inside of me like really?? Why the supposed “Manager” don’t have manners, he was very rude, disrespectful, unprofessional and besides that he hold me in that room without letting me go! I’m very disappointed and one more time the worst service ever. I don’t wanna mention a few points but is kind of a discriminating situation and was nonsense the reason why I don’t qualify for that tv but of course I qualify for a cheaper one. What this means ? Lack of professionalism and respect for people.

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  PASTOR JAMES E DRAYTON

  :: 11 January 2018 16:52:27

  The best customer service the best sales work you can’t go wrong I will tell family and friends about this company they are the best!!! 🙂🙂🙂

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  Jada Booker

  :: 20 September 2017 15:26:29

  Placed an order online , than they called me asking for a bunch of personal information that I didnt think was necessary , and the person who called Joel ( the store manamger) , was very unprofessional over the phone , not that he was rude , but he was breathing really hard over the phone and kept saying umm . All the information he was asking I had given them via the internet. Asking for banking information over the phone just doesnt seem right ?!?! I felt like i was giving my info to someone trying to steal my identity ... It didnt feel right , if after processing an online order Aarons feels like they need more information than they should ask you to come in to the store , over the phone just didnt feel right .... needless to say after all the umm's and crazy question i decided to purchase a Laptop from HSN with better quality , and a cheaper price and I will only have 6 payments of $99.00 verses 12 payments of $70.00 with Aarons . Sorry Aarons you should step your game up !!

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  Tishanda Page

  :: 06 June 2017 00:06:57

  This store has changed personnel and the customer service I received was Excellent! Very professional. I recommend that you open an account with this Aarons asap. Your credit score will go up when your done. I paid off my account early and I watched my 600 go to 650 immediately. Try them as for Chris. He was very informative and pleasant to talk to.