1840s Plaza- Baltimore Wedding Venue in Baltimore

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comments 5

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  Tonya Wilson

  :: 29 August 2022 12:55:09

  Terrible service. They bait and switch, the front desk staff is rude, and quite frankly M***o in particular is as creative and helpful as a box of burnt sticks. They acknowledged a booking I made for a newlywed couple but on the day of the booking refused to honor it without my ID present. Mind you, I live multiple hours away. I understand consumer protections, but people and businesses book stays for other people all the time. There are forms and procedures for this. But in this case, there was endless loops of conversation and arguments with M***o because the manager was on vacation. How do you have a manager on vacation, but no one else in charge? In the end, I had to embarrassingly ask the newlyweds (yes, newlyweds) to find another hotel, and M****o was able to "break policy" and refund me. That was odd, because the couple couldn't stay since that would have "broke policy." None of it made any sense. So, just stay away from this place if you are looking for an easy, stress free stay. RE response from Lauren below - the reservation was listed under his name. Further, credit card authorization forms assist in these situations but you refused. In addition, the manager called me that night and admitted she secretly listened in to my earlier calls where I repeatedly asked for a manager - yet she did not announce herself. All of these practices are deceptive. Please contact me to discuss further.

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  Ruth Earl

  :: 11 June 2022 13:19:54

  What a beautiful wedding venue in a lovingly restored historic set of buildings. And the accommodations at the Carrollton Inn are 5 star. Our family was able to spend the entire weekend together and celebrate with the very happy couple. Would love to come back, stay at the Inn and explore downtown. A great destination.

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  Stephanie Tobar

  :: 06 June 2022 16:25:52

  We had our wedding in the courtyard and cabaret. The only hiccups were a miscommunication for our night of reservation, spacing for our DJ and that the AC went out the day of our wedding on 102 degree day. The venue was willing to move our reception to 2nd floor as they could not get a company out the same day to fix the unit. Thankfully a guest of my wedding works in HVAC and the venue agreed to have him service the unit to allow for us to have the event we had pictured/planned for 2 years. There was some sort of miscommunication in reference to the nights we needed booked and we had to change suites the day of our wedding. I recommend confirming the reservations and receiving an email confirmation rather than them "adding it to the contract." We were lucky enough to have beautiful weather, however had it rained the venue does not allow for tents and stated we'd have to pay for the full space rental if we wanted to do the reception in the city lights area. At the closing of our reception the security was not as helpful and denied my husband access to re-enter the venue to clear out decorations, even though we still had time to cleanup as part of our contract. To have a successful event here it takes a village to prep and breakdown, so note that for your consideration. Overall the staff and space were as helpful as their contract outlines, I was happy that everything came together with the help of much loved family and friends.

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  Bill Cleveland

  :: 06 November 2021 19:03:00

  Nice place for a wedding reception. Valet parking right at the location made it easy to stash our car during the festivities. The facility is well maintained and attractive. Staff extremely attractive and very discreet, going about their service unobtrusively.

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  A Allen

  :: 13 July 2019 06:23:29

  The venue is a perfect place to host a wedding, as well as hotel accommodations for you and your guests!