Zales in Garden City

🕗 opening times

comments 5

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  Michael Hernandez

  :: 23 March 2018 11:22:00

  We were helped by Hanifa and she was extremely helpful from start to finish.

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  Da'Nigia Bostick

  :: 15 February 2018 09:17:14

  So i recently purchased a watch during the valentines day promotion and once i got home realized i only receive 15% off my order instead of the 25% that was being offered. I spoke with a manager at the location who i told my situation about over the phone and was told to come in the store and get it adjusted accordingly. Once i arrive and speak with someone im told something completely different and left the store with anything unresolved. SO I WILL BE RETURNING THIS ITEM AND CLOSING MY ACCOUNT AFTER. JUST LOST A LOYAL CUSTOMER. NO CARE FOR CUSTOMER SERVICE.

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  rose granda

  :: 11 November 2017 18:06:44

  A chubby, tall dude looked down and nodded his head at us as we are beneath him. He tried to denied it like a coward. The manager didn't do anything to solve the problem. She just didn't care, pretty obvious. The service is beyond terrible. When corporate would fix the problem?

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  Tina Varghese

  :: 26 April 2017 11:02:43

  They lost my engagement ring for 5 months. The assistance manager Aisha screamed at my fiance when he demanded to know where the ring was. After five months of refusing to speak to him they found the ring and claimed that it had been in the store all along. According to the store managers it was stuck in a corner of their safe. How any of this happened and how such a large store could be run so poorly is beyond me. Please save yourself the time and money and DO NOT purchase anything from this store.

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  Katharine Lymberis

  :: 14 December 2016 01:39:34

  We looked everywhere in Manhattan and long Island and found the most perfect, high quality ring here and got such an amazing deal. Everyone assumes my ring costs so much more than we paid, I receive so many complements all the time! The extremely nice sales associate really hooked us so grateful!