Williams-Sonoma in Chicago

🕗 opening times

comments 5

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  Feng

  :: 24 March 2018 20:59:19

  Did not have a good experience. They advertised a rebate, and then said I didn't qualify months later. Terrible company.

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  Mallory

  :: 10 March 2018 13:25:59

  I have been here twice with my boyfriend, and both times have been near closing hours on a Friday (in our defense, we are new to the area and didn’t realize the closing hours). I have worked in retail before, and I can always tell how anxious some sales associates can be to rush customers out around closing time, but we have not run into that problem here. We always have a good experience, and when we left we were shocked to find out they were actually closing for the night (both times haha). That says a lot about them and their attention to customer service. Overall, from what I have seen the staff is pretty friendly and not abrasive like some of the other reviewers claim. In particular, there is a woman that works there named Melissa who is very sweet and helpful. Both times we bought more than we planned on spending too! (Oops)

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  Lakieta Edwards

  :: 30 January 2018 23:32:14

  Why on earth did I find out about this location. I may just return back to suburban life just to have a big kitchen again so that I can fill it up with goodies from here.

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  Jennifer Wehrung

  :: 15 January 2018 22:55:43

  Great products, unknowlegable staff and WS policies are non-competitive. Had issues from start to finish with my bridal registry working out of this store from linking scanned items in the store with our registry ID, making exchanges or returns of registry items for store credit, obtaining the 10% completion discount after the Wedding, and getting help from the store ordering items available online only for store pick up. Getting these tasks done was like pulling teeth. Very disappointed with the policies and lack of customer service given how expensive the products are.

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  Karen

  :: 22 December 2017 06:20:33

  I love this place! It has all the little details that make cooking exciting and beautiful.