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7878, Wadsworth Boulevard, 80003, Arvada, Jefferson County, US United States
contactos teléfono: +1 303-467-5016
sitio web: www.wellsfargo.com
mapa e indicacionesLatitude: 39.8395379, Longitude: -105.0802751
Maricela Morales
::The lady Marina, refused to cash a check for me because I don’t not have a bank account with them I had one in the past and that was the reason for this check for a accounting error on their end!! Supper annoying how are going to send a check for your mistakes and not let me cash it!?
Nathan Payant
::Should have known from the many bad reviews on Google and Yelp that this branch is no good. I called ahead and asked if I needed an appointment to close a checking account. They said, no and to come on in. After driving nearly 40 mins to get there, I was told they didn’t have any availability and I should have made an appointment. I couldn’t believe they didn’t offer any other alternative. Avoid this branch!
Brianna Larry
::Very disappointed in this branch, today's experience was not something I've experienced before, here. I called multiple times to schedule an appointment for something that was not listed on the mobile app. I was never told until today that I can select any one of those options regardless of the actual appointment type needed - and no one was answering - called from 10 am through to noon, breaks in between until I gave up and called the 1-800 to get through. Failed to write down who I scheduled it through but she scheduled me for 1 pm (its 12:27 @this point) for Matthew Ronald. I usually worked with Joshua Barajas but he has left the branch. Im there in the lobby and its 1:01 and Matthew is still with a previous client, no biggie .. Than its 1:10 and no word of when he will be ready, I'm on a tight time limit here, finally one of the tellers (who checked me in) comes to tell me that the broad that scheduled me didn't even put me in the system! And Matthew was going to be a while! I'm already very frustrated, explaining I gotta get back to work - he attempts to get another banker, Chris or Cris, to assist and says he will be about 30 minutes willing to squeeze me in and I stated that I couldn't wait that much longer, again gotta get back to work. Simply needed to get a document, one page, three lines signed, and proceeds to express attitude with me that 'I'm trying to help YOU out' - helping me out should've been the person I was booked with to begin with, signing my paper had the person I spoke to over the phone had scheduled me in the system correctly and had someone simply answered the phone. I kept cool as long as I could, walked out and had to find someone else. Loyalty to a bank means nothing if they can't even answer for those who bank with them and than wanna catch attitude with the customer! The audacity. We need more Joshua Barajas'.
Deborah Schultz
::I have been a customer of Wells Fargo for 20 years.... what does that kind of loyalty get you? NOTHING!!!! NO CUSTOMER SERVICE, Nobody will answer the phone at my local branch, so I wasted my time making an unnecessary trip to the branch, and when you do go into the bank, you wait 15 to 20 minutes to be helped while all the bankers are "busy" sitting on the corners of their desks and chatting with each other!!! Time to find a better bank!!!!
mike Stettenbenz
::The two tellers were extremely helpful and were courteous. They were able to assist me with my transaction and answer any questions that I had. The service was quick and painless. I do wish that Wells Fargo would update/clarify the website/mobile app. As this location does not carry foreign currency, they have to order it for you. I could have easily did that myself, but according to the website it leads one to believe that they have the currency onsite.