Vail Buick GMC in Bedford Hills

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kommentare 5

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  Jim Bishop

  :: 02 June 2018 13:03:40

  Wow. I have never been treated like that before. I didn't fit there crytearia so nobody came out. Whent in and talked to Jim. Said I'm looking for a full size SUV. Looked at me like I ordered a bologna sandwich. Then one of the old guys that I call (Hand Shake Guys) came out and told me the promotion ended on the 12th. I'm totally confused at this point. Then he did it. He made a motion like he was cleaning his hands and said ' we are getting close to closing time, Jim why don't you get his info. I just left in disbelief. Within the week I bought an Escalade ESV not in Westchester ny

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  Jean Charles

  :: 09 April 2018 16:40:05

  Failed to return three phone calls. That's not a typo. Yes, 3. Would not stand behind their product. Attempted to distance themselves from the product they sell, included in their brand name, and their dealership. A void. Avoid. A V O I D. Avoid. Got a call back from Eric, the service manager on Monday the 9th after posting the original review on Saturday, the 7th. Not sure what his objective was. But nothing was accomplished. A whole lot of deflection, with no reflection. I think he was trying to convince me that "I shouldn't have slammed them" but showed less interest in actually understanding what happened. Never once did he offer to do anything for the issue or to come to a happy middle ground. Honestly, he seemed more upset at the poor review, regardless of what prompted it.

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  Carmine and Kathy Lamanna

  :: 23 March 2018 07:10:35

  The team, especially Denise were phenomenal. Friendly and knowledgeable. I visited a few dealerships before this one and they didn’t compare. I would definitely purchase from them again in the future.

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  Charles & Nancy Barbato

  :: 27 December 2017 15:30:57

  Best Car Buying Experience Ever ! From the time I walked through the door to the time I took delivery everything was perfect. My salesperson Desmond Varghese was professional, knowledgeable and went the extra mile to make sure every aspect of my deal was right. Not only do I highly recommend this dealership but I will return for my next car.

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  Elvin Bruno

  :: 25 December 2017 09:38:41

  This was my first time buying a car out of state because I am from Connecticut. First the internet girl exceeded my expectations, being professional, answering questions, emails and sending additional photos. The salesman and the finance lady were never pushy and very clear on everything. I left the same day with the vehicle and transfer plates and got my Connecticut plates by mail before 3 weeks, all went smooth. The only thing that I had to do was to get a VIN verification in CT, at an emissions center for $10 and email it to Vail Buick GMC. I would recommend this dealer due to its professionalism in the automotive industry.