open
🕗 opening times
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| Sunday | closed | |||||
776, South High Street, 43206, Columbus, Franklin County, US United States
contacts phone: +1 614-493-5865
website: www.usbank.com
larger map & directionsLatitude: 39.945997, Longitude: -82.9969181
Frank Irion
::This is a great branch to work with. Andrew Bender is a great personal banker that gave me a solution in a difficult time. Customer service here is top notch and is the reason I deal with US Bank. I wouldn't change to any other.
Austin Nelson
::Worst service, asked them to send my insurance check to their loss dept since they would not let me cash it myself. Ended up sending to the the wrong place because manager didnt do his job. Delayed the funds by at least 3 weeks and tried to say that the delay was due to the loss dept being backed up.
Counselor Cumberland
::Very slow service. I have been to many branches and this is by far the worst one I have been too. If it wasn't so close to my work I would never go in. They should employ more competent people.
Ashley Laura
::I cannot believe how unprofessional the staff is at this US Bank. I walked into the branch when they opened at 8AM concerned because fraud was on my account and I needed to open a new checking. I waited a half hour and no one would see me about my problem. When I inquired how much longer it would be - they stated it would be a little longer as they had to go and balance the ATM. I used to work for US Bank. The processes and procedures are to be done prior to the branch opening - you shouldn't be balancing your drawers while you have 5 customers waiting in line after the branch has opened. Needless to say I left at 8:35 AM without a resolution.
james gage
::i have personally had to jump through some hoops the past couple weeks with purchasing a home. US Bank has been my personal bank for over a decade and in ALL my travels, never disappointed. This ALL being said in the midst of our " time is everything " state. David and his team always go above and beyond to meet my needs when time is on a crunch! Thank you for all your efforts!