U.S. Bank Branch in Newport

🕗 opening times

comments 5

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  Kellyann Kentucky

  :: 19 July 2022 16:18:07

  Went into bank mart in Newport Krogers. Asked to open account. Have to make an appointment. I said "if I can't open now I won't be able to open one." Male rep say "adios". So this is what banking has become. Bank marts are for quick convenient services...i guess they don't want walk in business.

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  Ginny Lambert

  :: 13 February 2022 08:23:40

  This branch is great. Customer service is the best! Debbie is the greatest and she has superior knowledge and excellent customer service. I am at this Bank because of the excellent caring service of their tellers and manager.

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  Cynthia Billups

  :: 12 November 2021 11:27:16

  Great team at this location! Debbie, the manager, is knowledgeable, kind hearted and patient! Curtis is also knowledgeable, helpful and a great communicator! They guided us through every step of our loan process, which is mostly done online, so their assistance in understanding what was being asked of us is appreciated.

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  Allie Goldman

  :: 04 June 2021 12:55:34

  The “manager” Debbie is extremely rude. I had a horrible experience in the drive thru today. Makes me want to take all my business accounts elsewhere. Update to add, teller Brandon was awful to me today. Will be closing our business accounts. Just filed a complaint with corporate.

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  Dave Thompson

  :: 21 November 2020 15:19:50

  For a small branch inside the busiest Kroger store in the country, they handle an incredible amount of transactions on a daily basis. The employees do a great job and we’ve never had an issue with this branch or USB in general. Accounts and loans for every need are competitive and we are happy to be customers of USB. Keep up the good work!