closed
🕗 opening times
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4150, Belfort Road, 32216, Jacksonville, Duval County, US USA
contacts phone: +1 800-275-8777
website: tools.usps.com
larger map & directionsLatitude: 30.2552282, Longitude: -81.5842549
Eileene Warren
::Last Monday (April 2) we dropped off a package in this location for Kennesaw GA (roughly 7 hours from Jacksonville). We paid for certified mail, and for the package to arrive before April 8 (time sensitive issue). USPS said it would arrive by Thursday April 4. Great! Right? WRONG!!! Well, it's April 13 and the package hasn't arrived yet, not even at Kennesaw's USPS!!! @USPSHelp on Twitter says it was First Class mail (which is not true, see pictures) and it takes between 7-12 days... The last update on the package is from April 7th: "In transit to next facility". It departed from Atlanta GA on April 4th and since then it's been "in transit to next facility". Kennesaw is roughly 1 hour away from Atlanta and it has taken 7 days and counting?! This USPS mistake is costing us money that we will never get back from USPS!!! I will never use USPS again if I can help it!
Bill Gates
::This is an extremely efficient office. Their staff is always friendly and helpful! They go out of their way to show customer service. I’ve read many of the reviews here complaining about phones not being answered. This is a very busy office and the lines are usually long and if you expect someone to answer the phone on the 3rd ring you’re calling the wrong office. This post office is always clean and the parking lot is large and usually has enough parking for everyone! Occasionally there is a upset customer who is tired of waiting in line, unfortunately your lack of planning doesn’t constitute an emergency on the part of the employees at the postal service.
Devi Saha
::Only giving 4 in comparison to other post offices I've been to. Post offices need to higher more people in general. Online postal service is actually most efficient to buy stamps and fee is minimal (compared to time you might waste in line).
Cindy
::Stopped by today and discovered I had put the postage on the wrong box. Rather than charge me more (they could have) they let me change boxes and tape my postage to the correct box. The manager and gentleman who stands out front to help the patrons were very kind and helpful. I could have been a little nicer myself!
Laura Chambers
::With this post office the kind of service you receive really depends on who is working. If you come earlier in the week they are more efficient than those that are scheduled for the end of the week.