Ulta Beauty in Fort Worth

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comments 5

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  Angela Kay Seybert Wynne

  :: 06 May 2018 15:54:35

  I love this place. Sometimes on Saturdays you can get a free makeover. It products was there and I got a free makeover. Plus a free it cosmetic bag, free tote, and free mascara. They are very friendly there. They have everything you need for your makeup needs, moisturizer for your face, face wash, and any makeup brushes you need. There is just to much to list on here. It's a must go!

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  Kristen Patterson

  :: 01 May 2018 00:49:40

  Blessed be the day I found Gloria in hair department. Always great color and cut.

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  FzL M

  :: 22 April 2018 10:34:20

  Store Selection is fine, store is clean and well organized, but the customer service is awful. I spoke with 2 young ladies while there, the first one seemed new and attempted to be helpful by asking a senior employee about the product I was looking for and that senior employee was horribly rude and dismissive, refused to assist me whatsoever and proceeded to ignore me. I really hope the new girl doesn't take her training from that ... awful. And almost walked right into me as I was leaving, although she saw me walking out and decided to dang near run me down then sneer at me and roll her eyes as she kept walking without an apology. I will not ever be back to this location and I hope the Upper Management will get their employees properly trained or removed and replaced with some that are!!

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  Tiffany Cates

  :: 21 April 2018 18:25:45

  I was in this store for about 30 min and not one person greeted me or asked if I needed help with anything. When you ask anyone a question that act bothered, and answer quickly. Horrible customer service...

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  Erica Dodson

  :: 07 February 2018 15:29:58

  Employees are very rude, at least the one I encountered. You ask a question and they answer you like you’re the biggest bother. Learn better customer service or just be kind to your customers at least!