U-Haul Moving & Storage at W Bonanza Rd in Las Vegas

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comments 5

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  Alex

  :: 11 March 2018 19:18:38

  Months ago, I had to rent U-HAULs out of necessity (complicated story). I wasn't in the best place in life and thought spending all that money wasn't going to be a good experience, but Richard was so cool and friendly that I almost forgot what I was going through. I had the pleasure of seeing him a few times in the course of picking up and dropping off the vehicles I used and, the very last time I rented, I forgot my flash drive in the vehicle when I returned it. Richard found it and kept it safe (locked in his desk) between the time he called me and the time I was able to make my way back to pick it up (several days later). Overall, we treated each other quite well and I may just go out of my way to rent from this location again if I should ever need another U-HAUL!

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  Jasmin Jones

  :: 15 February 2018 14:02:28

  WARNING DO NOT COME TO THIS LOCATION!!!!!!RICHARD RANDELL, the so called "manager" of Uhaul was extremely rude to me and my family this was a HORRIBLE experience and I will never rent from here again. All I asked him is if he had newer models and he only offered me an old model. He said "you can take your business elsewhere then" and he handed me my id and card back. All because I asked him a question. He's not fearful of corporate and said I can't get fired and I own this store. He then threatened to call the cops on me for checking him on his rudeness. He insulted my 7 year old and told her to mind her business. I hope U haul corporate really dissolves this issue "richard randell" does not deserve his management title and he will cause Uhaul to lose business with is negative attitude towards guest. He's narcissistic, rude and insulting . DO NOT GO HERE!!

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  danielle yorker

  :: 18 November 2017 19:14:01

  The BEST customer service I've ever gotten, like chick fil-A customer service good. Extremely courteous and helpful. Def will make this my go to U-Haul place

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  Willie M

  :: 02 October 2017 03:48:32

  Great help with any moving need. Super nice staff.

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  Kyle Yacoben

  :: 08 August 2017 11:11:31

  Great job installing hitch. Quick professional services. Prices were reasonable. Staff were kind and knew what they were doing.