The North Face in Washington

🕗 opening times

comments 5

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  Ernesto J. Silva

  :: 22 March 2018 22:12:23

  Big store, has everything you might need for any cold situation.

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  Tomas T

  :: 25 February 2018 15:48:51

  I wish I could give a one star. "Fool me once shame on you, fool me twice shame on me!" Well in this particular location it has been at least three times in the past 2 years. I like The North Face products and our closet reflects that. Sometimes I order via their website. It does happen that clothing or shoes don't fit. You should be able to return items without being given attitude by the employees of this particular location. Customer service at its worst. Rude is an understatement. I am moving onto another stores and brands and make sure that everyone I know stays away from this store. Good riddance North Face.

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  Ted Stonely

  :: 08 January 2018 18:59:23

  Beautiful store with a very attentive staff. My biggest issue is that they lacked larger sizes in both men's and women's jackets. Considering what time of year it is I find it rather surprising.

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  Ian Gaskin

  :: 31 December 2017 09:25:08

  The store is nice, the staff not so much. To start off no staff even offered to help me and would just stand around. I looked around for a while and found a nice warm jacket for about $300, and went to the counter to pay. Then some strange guy starts questioning my decision because he thought I was a different person who came in a few days ago and didn’t like the jacket (I’ve never been to this location). Then in a doubtful voice he asked me “are you SURE you want to buy this jacket?” As if they don’t accept returns (which they clearly do). After telling him I’ve never been there, he asked me if I was a rewards member with TNF, and I said yes and have him my phone number. Then he replied “I thought you told me you’ve never been here” while giving me a weird look. It’s not like this is the only TNF store in the whole world... the guy at the checkout seemed as if he was trying to get me to NOT buy the jacket, and it sure was tempting at that point. Way to make your customers feel awkward and want to never come back. When I buy a jacket I want the person to let me buy the goddamn jacket and not question my decision.

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  Man Ta Chiang

  :: 11 November 2017 18:54:27

  Love this store located in Georgetown. They usually have really great and have all new models and items, have any size and equipment. People and the line moves quickly for checkout. The price is as normal store, they don't have discount or porcent off. Great options for the shopping.