The Massage School in Boston

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comments 5

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  James Bacon

  :: 24 February 2018 12:53:51

  Definitely worth the $30 price for an hour massage. No private room but worth it if you don’t mind. A little annoying / difficult to book given the phone tag, but the guy who does it is super friendly and accommodating and does his best to get back to you quickly.

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  Andrea Leiser

  :: 19 January 2018 14:24:18

  I've been coming here at least once a month for over a year, and I love this place. It can be a little tricky to get a hold of them, but they have friendly masseuses and unbeatable prices. My only feedback would be to have an online or text-message based booking system so communication is more efficient.

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  Polly Marshall

  :: 02 November 2017 12:50:55

  Hello, I am a LMT that has had a wrists injury and can no longer do MT work. I have a table and chair for sale if anyone is interested? OAKWORKS table never used and a NRG grasshopper chair only used a couple of times

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  Jon Lee

  :: 22 July 2017 14:40:13

  Awesome place. Unbeatable price for professional quality. Should mention that the massage is given in an open (dimly lit) room with lots of other people - but that's not a problem at all because all I ask for is a good massage. Would highly highly recommend!

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  Tegan Kehoe

  :: 09 June 2017 17:54:45

  Until yesterday, I really liked this place, and hoped to make it an at least monthly routine. I've had some great massages and some disappointing ones there, but that makes sense for students, and the price is right, especially since regular professional massages are out of the budget for me. However, I had a bad experience with a massage yesterday, enough so that a staff member (I believe her name was Mara) noticed and asked what she could do to help, and listened. She was great, she went above and beyond. On my way out, Scott, who runs the desk and I believe is the manager or owner, asked if it was anything he should know about, so I gave him a summary (probably more rambling than I intended, but still short, maybe two sentences). All I expected was an "I'm sorry you feel this way" or something to that effect. Instead, he talked about the fact that they're students, you can't expect them to know how to react to every situation yet, etc. I didn't disagree with much of what he was saying, but I thought that he had wanted the information about why I was disappointed by the student, since he had asked. I told him as much, and he doubled down, elaborating on their lack of experience. Part of what had upset me was the fact that the student seemed very freaked out by the fact that I cried a little on the massage table, and seemed to be trying to get me to stop for his own sake, rather than mine. I had already told Scott this, and so when he went on about them not being experienced I said something along the lines of "I don't expect perfect professionalism, I just hoped for a little basic human kindness." That really upset him, and he told me I was attacking his student's character (I didn't intend to, I just wanted to express my concern about his behavior). He also suggested I get help for whatever issues I had (yes, I had cried in public, but that's not that uncommon in massage clients, and not really an appropriate thing to say in an already tense conversation with a stranger / customer). At this point, I really didn't know what to do, because I really liked The Massage School, and wanted him to give me a reason to come back, a simple apology, for example. I should have cut my losses and left, but I guess I was overly optimistic. I told him that I had hoped to become a regular (I've been there five times) but now I had concerns, not because of the student but because he was reacting so defensively after he had asked for the information. He said that I was the one being defensive. I repeated the concerns that I had, stupidly hoping for some kind of at least perfunctory apology. Scott told me that I wasn't welcome back. I don't know what I did to merit that other than take up more of his time than he wanted and tell him true, mostly politely-worded things he didn't want to hear; until the end of the conversation I was shaky but moderately quiet. I stood to leave but tried to restate why I was disappointed before I went. He interrupted me a few times until I said, "I'll leave as soon as I finish my sentence." At that point I was speaking at regular volume, rather than the semi-hushed tones of the waiting room of the massage studio, and I tried to tell him once more that his behavior was much more concerning than the student's. I admit I wasn't exactly concise, but it was a regular run-on sentence, nothing out of the ordinary for someone tired and frustrated. Scott raised his voice above mine while I was still speaking, got up, and physically escorted me out (not touching me, but walking close to me while angrily pointing). The whole interaction took maybe three to five minutes, which I know is a long time to spend with an upset customer, but the waiting room was empty and I wasn't aggressive, just more like stunned with a quavery voice. I am very sad to lose my favorite massage place, but I would not be returning, even if Scott hadn't told me I wouldn't be allowed. All I wanted was an "I'm sorry you had that experience."