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555, 11th Street Northwest, 20004, Washington, US United States
contacts phone: +1 202-628-4095
website: www.t-mobile.com
larger map & directionsLatitude: 38.896304, Longitude: -77.0266606
Sukumal Yuktananda
::Terrible Service. I came here today to pay a bill. The staff he has no service mind. No rude word or discrimination but his attitude and response was so ignorance and not a pleasure AT ALL. Another star for him that he completed his task at least.
Tiffani Crawford
::I come in here all the time since i work across the street and the staff is always so ready to help. Great customer service with every experience.
Michael Westin
::Best T-mobile store for quick and responsive customer service in Washington DC. I have visited other T-mobile locations in the DMV and while everyone is quick to SELL you a new phone; unfortunately that does not hold true if you have service issues or need an expert to switch a SIM or memory card, or apply a new screen protector, etc....555 11th Street has ALWAYS stood out as having extremely motivated, polite, efficient & knowledgeable employees and they always have me leaving there with a smile. Thank you Kortney and Dani (SP?) for helping me get the right SIM card for my LG smart phone (my old smart phone had a different SIM) and getting my screen protector installed and contacts moved over to the new phone - much appreciated!
Sang Park
::I went to this t-mobile store to get a new phone. Mark Flowers was courteous and showed me options with details to help me make informed decision to choose galaxy note 8 deal. Mr. Flowers was thorough and very helpful in answering all of the questions I had and also provided additional information relevant to each topic of the question. Mr. Flowers' expertise and his excellent customer service was fully demonstrated. After the very satisfying first visit, I stopped by again for different subject and Mr. Flowers again help me resolve the issue while thoroughly providing details. Mr. Flowers helped me happily maintain 8 year relationship with the T-mobile and I highly praise Mr. Flowers' professionalism and excellent customer service. Thank you, Mr. Flowers!
Pieter Gabes
::Best phoneshop ever. Got myself a tourist plan a couple of days ago. Great advice, great service and superb after sales. Mark gave me a call that I forgot me receipt which I had told him I needed. Mark is a great guy, thanks!