T-Mobile in Norwalk

🕗 opening times

comments 5

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  Darius Aleksas

  :: 30 May 2018 13:04:21

  Very good customer service experience. All was done very fast, Adrian was very helpful and answered all of our questions. I am very pleased.

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  B B

  :: 18 December 2017 20:45:46

  Very poor service and rudeness by Adriana Time to dump to dump T-Mobile, customer since 2000. Time to switch to a company that appreciate my business December 18th

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  Samiya Shilleh

  :: 18 December 2017 11:42:20

  i have made the switch from At&T to T-Mobile few months back. I must say I regret switching services. On two different occasions i went to this location and received extremely poor customer service. employees are unprofessional and do not have knowledge to handle simple return. Said she had to call her manager how return the cash. . I waited over 15 mins while the employee played on her phone. I When I asked for manager info I was told I could not have his info. At that point I was told I must come back at another time to return the phone because the location did not have cash. Never experienced such service. I myself work in customer service as a manger for past 15 years and must say I do not recommend going to this location. The manager should definitely handle such poor service for future customers so they not have experience what I have. After this exper3eince I will be switching back to At & T !

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  Andrew Charidemou

  :: 12 December 2017 09:53:20

  I had to wait there because she was texting massages..!!! I dont beileve this.

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  a G

  :: 18 August 2017 08:07:48

  amazing staff, great experience, by far the best customer service and a awesome carrier.