Suffolk Credit Union in Medford

United StatesSuffolk Credit Union

 

closed

🕗 opening times

Monday-
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Sundayclosed
3681, Horseblock Road, 11763, Medford, Suffolk County, US United States
contacts phone: +1 631-924-8000
website: www.suffolkcu.org
larger map & directions
Latitude: 40.8168911, Longitude: -72.960643

comments 5

  • Tony DiMasso

    Tony DiMasso

    ::

    In my 40 odd years with SFCU I have encountered many quality employees but I have to say that this young man, Eric Roepke, was one of the most pleasant, professional and the most EFFICIENT banker I’ve dealt with.

  • Thomas Brady

    Thomas Brady

    ::

    Everyone is very polite and helpful in the branch, on the phone it's a different story. Their app if you can call it that is horrendous, it makes it excruciating to deposit a check online. They really should bring their technology forward from the 1990's to today.

  • Jenn Lynne

    Jenn Lynne

    ::

    Eric Roepke helped me today. He was nice, professional, informative, intelligent, well mannered, friendly, knowledgeable, good sense of humor and made me feel welcome. I did not feel rushed by him because he took the time to answer all my questions. He seemed genuinely concerned with all my questions and concerns. I came into the credit union feeling a little bit nervous about my situation, but I left feeling better and at ease because of him. Thanks again Eric! TTYS, Jenn Ballas

  • Jerilynn Kiss

    Jerilynn Kiss

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    Beyond angry. I had fraudulent charges from my debit card getting hacked. I was told there would be a 3-6 business day investigation. When I called on the 7th day, I was told I would have to take care of the matter by myself through the company that the charges were made through. This was after almost two weeks. No phone call, nothing. I have been with this bank over a decade. Customer service has died at this bank. I’m disgusted and disappointed at the lack of concern or even interest in this issue.

  • Robert Montano

    Robert Montano

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    Nicole did a great job assisting us with the closing paperwork on our new home. She went above and beyond, by taking the time to scan and send the closing paperwork via email to the title company. She was also kind enough to make us copies of the paperwork. She made our closing painless and easy!

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