Starbucks in Nashville

🕗 opening times

comments 5

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  Larry Henson

  :: 21 March 2018 02:59:07

  Worst service and can't make drinks properly.

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  Adam Myer

  :: 25 June 2016 21:14:10

  Probably the worst Starbucks I've ever come across. Most of the staff were complete clowns. In particular the two black guys who wanted to joke with every female customer about their chokers or nails, take pics/videos, etc, and slow down the increasingly long line. I swear to God that some of their flirt-orders took upwards of five minutes. The fat one with the fro was constantly walking through customers, brushing or bumping them as he walked past, and then giving a very shallow, "Sorry bro, coming through". If there weren't so many people in the store that would have been uncomfortable with the confrontation, I would have called his wide-load out on it. He was too lazy to walk behind them in the empty back aisle, so just decided he'd make them move for him. Every. Time. They were out of everything - sandwiches, lemonaide, refreshers, napkins, and it took three requests and five minutes to get anyone to bring out napkins for a spill clean up. Even right now I'm listening to the only responsible female staff yell in the back for some help to come out, and they're joking and arguing with her. During the time in which I was standing at the counter waiting for my drink to come in, a full 3/4 of the drinks they put out were returned by irate customers as either having been sized wrong, missing requested cream, being wrong flavors, etc. It was utterly ridiculous to the point that some of the people just shook their heads and left. I don't care how busy they might have had it, basic professionalism would have cured a lot of their problems today. Not interested in going there with anyone of significance in the future. If management, or fro-bro, takes issue with this review, I'll gladly take on your damage control complaints over email or phone. Thank God for the staff at my local Starbucks, who know how to be both engaging and professional, or I'd be living through a recurring nightmare.

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  Ryan Alan Stanley

  :: 24 June 2016 17:47:57

  Starbucks has this seasonal sunset menu that's only available after 3. My wife and I came around 4:30. I ordered a sunset drink and was told they don't have it without an apology. Ordered something else from the standard menu. My wife ordered something different from the sunset menu. After several minutes they called my wife's name and told her they also cannot make her drink, no apology. She ordered something else. Then after several more minutes they served her drink and it was the wrong one. Happy that this is not my regular coffee spot.

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  Natalie Royster

  :: 18 June 2016 14:46:35

  Every time I've gone here they are out of what I want 😒

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  Madison Rogers

  :: 16 March 2016 14:58:55

  The staff at the Starbucks is always incredibly positive and friendly!! I wouldn't go anywhere else!!