closed
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3825, East Tremont Avenue, 10465, Bronx County, New York, US Соединенные Штаты Америки
contacts phone: +1 929-777-9136
website: dealer.sprint.com
larger map & directionsLatitude: 40.8246155, Longitude: -73.820014
ANTHONY YOUNG
::The Service I received today was...GREAT!!! Victoria was fantastic!! Very professional!! She deserves a generous Bonus!! Thanks!!!!
Mark Finelli
::Fantastic service from the two young ladies there today. Great job!
Maunda Alexander
::Worst customer service by Andrew M, his persona was not welcoming and when making a cash payment he forced us to pay a $5.00 processing fee. We all know in the world of customer service there is way around such inconveniences, which is why I decided not to purchase 4 phones from him and this store. More importantly, I made a payment to terminate my lease agreement and the payment was NEVER processed until 5 days later. Basically your able to take my money plus a 5$ fee, but never provide the service I needed which lead to me spending 2 days on the phone with the Sprint customer service. I will NEVER be returning to this Bronx location. The other workers show complete desperation for a sale and try to take sales from each other; definitely a sign of lack of team work. Now I’m on a conference call with the store and Sprint customer service to rectify the issue you can hear Vanessa having a personal conversation with another working in the background. I should give word for one verbatim, but then again you shouldn’t be working on a conference call asking another female worker, “is that your boo?” (Then giggling) very UNPROFESSIONAL!!
Cynthia Lebron
::Destinee was a great help today. Her expertise & knowledge helped make this a pleasant experience. She made a difficult situation seem so easy.
Marvie Mosley
::I said I would not come back to this store and I did because the new management is amazing. They're friendly, courteous, professional, helpful, engaging and respectful. They always put the customers first. If your looking for a sprint store please visit.