Santikos Rialto in San Antonio

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comments 5

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  joe luna

  :: 03 May 2018 21:59:31

  Clean, friendly environment , good food and margaritas. Prefer this over the draft house to be honest . Won’t regret coming here .

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  Deven R

  :: 28 December 2017 19:55:31

  Since I initially contacted customer service and did not receive a response, I am going to post my feedback here: My family went to see The Last Jedi, our most anticipated movie of the year, at this location. We chose Santikos because we have had fantastic experiences at another Santikos theater, but this was sorely disappointing. 1) The floor was gross. The theater was not cleaned prior to the showing and I doubt it was cleaned at all that day. 2) We were seated at least 10-15 minutes prior to the movie starting, however a server never came to take our order. We had to wave a server over to us as the movie began and missed part of the beginning. 3) Any time the heater turned on (about 5 or more times during the movie) it would emit a high-pitched squealing noise that was very distracting. 4) Someone brought their infant child into a 2.5 HOUR LONG, loud, exciting, obviously scary for a baby movie??? The baby cried during probably a quarter or more of the movie and RUINED several major scenes. No one should bring an infant child into that kind of movie and they should have been asked to leave with a refund.

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  Daniel Jordan

  :: 24 November 2017 21:26:21

  The seat rows are way too close together with very little difference in elevation, so if even an average height person is sitting in front of you, a large portion of the screen can be blocked by their head. Some seats have a table in front of them, while others don't, but every seat is priced the same and there's nothing letting you know ahead of time if you get a table or not unless you know the theater. And with the understandably overpriced menu items, it was just a subpar moviegoing experience in a time when other brands are really stepping up their game, like Alamo Drafthouse. We spoke with a manager and he helped us pick out better seats, otherwise we probably would've just left. Maybe I've been spoiled by better theaters, but we should've just gone to drafthouse in the first place.

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  san antonio Dweller

  :: 10 May 2017 22:10:49

  GOD BLESS SANTIKOS. I grew up at this theater. I miss the "Galaxy" name. I wish it was still the Galaxy. But it is definitely much improved...minus the old globe lights in the theater...I miss those too.

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  Vic Toria

  :: 17 February 2017 17:41:33

  We stumbled upon this gem on Valentine's Day, of all days. We felt like catching a midday movie and they were the closest theater around. Unfortunately their registers were down. However, they didn't cancel any movie showings. Instead, they apologized for the wait as they quickly jotted down how many tickets to which movies people came to see, as well as any drinks or snacks people got from the concession stand (we got a bottle of water). They were able to take cash, but not credit cards at the moment, but they didn't turn it into an issue. They simply told us to go ahead so we don't miss our movie, and to check back with them after the show, when hopefully their registers would be functioning again. So we went in, chose our seats, received our food menus though we didn't order anything, and watched "John Wick: Chapter 2" (which was an unbelievable but nonstop fun action movie), and came back out to pay. But they wouldn't hear of it, and just said not to worry, it was on the house, have a nice day! We were shocked. This was one of the nicest things that's ever happened to me on Valentine's Day, and it wasn't even from my date! I'm really glad we found this theater. Such great customer service! You could really feel they didn't want to turn their problem into the customer's problem, and that they really valued their customers. We're definitely coming back, hopefully on a day we can actually pay!