Santander Bank in New York

🕗 opening times

comments 5

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  Joshua Canter

  :: 08 May 2018 14:09:03

  Great customer service.Friendly staff.They really helped us with all our needs.Highly reccomended

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  M J

  :: 01 August 2017 20:59:27

  As other reviewers stated service is below average. Not asking for Chase level customer service, but would be nice to walk in and out faster

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  Trelli Smith

  :: 23 April 2017 15:13:16

  I WISH I CAN GIVE NO STARS HORRIBLE SERVICE I LOST MY WALLET LAST NIGHT IN THE CITY WHILE DOING MY PHOTO SHOOT.I WENT INTO THE BRACH TODAY TO GET MONEY FOR MY ACCOUNT.I HAD MY EXPIRE LICENSE THAT EXPIRE JAN OF 2017,CREDIT CARDS,ACCOUNT NUMBER,INSURANCE CARD,PREVIOUS RECEIPT I DID DEPOSITS WITH THE TELLER,LOG INTO MY ONLINE ACCOUNT AND ALSO LOG ONTO MY DMV ONLINE AND SHOW THE REP SHE BROUGHT ALL THIS TO THE MANAGER ATTENTION AND SHE DIDN'T EVEN LOOK AT THE DOCUMENT THAT WAS PRESENTED SHE LOOK AT ME AND STRAIGHT SAID NO AFTER I DROVE 20 MINUTES TO GET THEIR STATING I CANT GET NO MONEY FROM MY ACCOUNT.SHE WAS SO NASTY SHE DO NOT DESERVE TO BE A MANAGER SHE HAS NO PEOPLE SKILL NO EXPERIENCE SHE JUST SIT ON HER FAT ASS.I FELT SO LOW AND DISGUSTED BY THE EXPERIENCE NOT TO MENTION I WAS AFRICAN AMERICAN IN A JEWISH/WHITE NEIGHBORHOOD.SHE NEEDS TO BE FIRED NEVER AGAIN WILL I BE GOING BACK THEIR AND I WILL BE SWITCH BANKS SHE NEED TO BE FIRED!

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  Ricardo Hines

  :: 11 October 2016 17:48:30

  We need a Santander Branch that could serve the Flatbush. Canarsie area. Why there's not one branch around here? I cannot deposit checks in the ATMs around here. Thanks

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  Ester Zaltsman

  :: 16 March 2016 14:43:16

  I started an online application for their checking account online on March 10, 2016 and it prompted my debit card information for payment to process into the new checking account. I like the idea of a mom and pop bank on a smaller level but wow was i in for a surprise. I didn't want a savings account so i didn't finish their online application. I proceeded to speak with Jane their Customer Service Sales Representative and she opened up the account at their branch stressing me that I have to place a deposit. When I went to their atm i noticed an amount was taken out of my debit account without my authorization. I spoke to Jane and she got defensive., telling me I should speak with their telephone customer service number. They told me to go to the branch, which I proceeded to do and speak with Kathy their Branch Manger. Kathy assured me after speaking with their technical department within six business days it will returned. Today when i followed up, Kathy, their branch manager gave me a difficult time and told me to call my bank, my bank has their hands tied because of santander. I called their customer service number and spoke with three people after which Tim, their online representative told me he couldn't assist me and for me to go back to their branch! Horrible Experience as a first time customer.