Dime Community Bank in New York

🕗 opening times

comments 4

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  Yelena Banshchikova

  :: 06 March 2018 13:07:33

  Awful experience. Teller ignored me at first, then just stared at me until I walked over. The entire time I spoke to her she looked at me and responded as though I was a nuisance and she is doing me a favor speaking to me. Then she sent me over to customer service where I sat for about a half hour while TWO reps serviced ONE customer. I ended up leaving and not getting my issue resolved. Completely unprofessional, poorly managed branch. Made me want to take my business elsewhere.

• en

  vnv inc

  :: 28 February 2018 15:23:45

  I usually dot right reviews but this definitely needs to be out here . Today i had one of the most amazing experiences ever in customer service filled .Sabine Balthazar iz an amazing helped a lot every question i had was answered, everything is so on point it was my pleasure banking with you guys . Thank you

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  Yasha Petrov

  :: 01 February 2018 19:35:14

  Terrible management.

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  Ephraim Becker

  :: 22 January 2018 15:25:10

  The teller at this branch was mean to me. Writing hurts my hand and the teller made me fill out the full form to deposit my cash. And then, an old woman came in to make a money order and the teller made that old woman her priority even though she came in after me. I had no choice but to deposit only my dollar bills in the ATM machine there because I was in a rush to a class. All that writing for nothing. I do NOT recommend going to this branch. The branch in the 5 towns has much nicer tellers. I'm not going back to the Avenue M Dime Bank anymore. Update: The manager of Dime bank just called me to tell me that she's very sorry about what happened about last time. She told me that she's going to make sure that i'll have the best experience in Dime bank no matter what branch I'm in. I'm updating my rating from 1 star to 5 stars.