RoadOne in San Diego

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comments 5

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  Zaid Mohammed

  :: 11 May 2018 20:36:16

  Very nice family place

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  JOEL A. GARCIA

  :: 11 March 2018 12:10:14

  They was cool fast service.

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  Daniel John Salcido

  :: 03 February 2018 13:31:12

  If you're here you most likely didn't see the small street sign that says tow away zone after 8pm on Friday and Saturday night.

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  Wendy Flanagan

  :: 08 January 2018 22:53:43

  Tow truck took our car. We waited a long time but it all worked out. They were nice.🚚

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  David Patrone

  :: 26 September 2017 19:07:02

  Great customer service if you are their customer. Although I've been gouged worse in the past, I was also treated with more respect. These guys are right up there at the top of my "insult to injury" list. when the police or AAA send a company 80 - 100% of their work which presupposes a citizen's guilt (unconstitutional) and gratuitously carries the authority of law enforcement or AAA(illigitimate] and allows that company plausible deniability to allow unvetted employees, undocumented access to "inventory the property" (4th amendment), self-validate the inventory (conflict of interest) and charge daily rent for possession of the property of a person or family(4th amendment), (which in most cases is the most valuable and necessary possession that they own) (or have a lien against), and the law allows for that company to profit from the sale of same property at auction if the owner cannot pay the fees which begin compounding from a time prior to the alleged violation, as if that property had been in their possession the entire time (fee doubling, price gouging), one would think that you would at least provide exceptional customer service, careful handling of said property or at the very least, instruct your employees to refrain from insulting these people who have just been subjected to egregious violations of civil rights requiring punishment to be applied prior to proof of guilt or allowance for condition and intentional multiplication of recourse complexity. Meaning: for one alleged "violation" the defendant must seek recourse in several places having been automatically convicted and subject to punishment. Roadone may have an exceptional service model; unfortunately, if your car is towed, you are not their customer. Experience shows that your vehicle will be towed whether the violation is legit or not and you will be charged a premium, your vehicle will likely be damaged in the process of towing, you will be charged exorbitant prices for service after 5pm, you will be charged for the full day your vehicle was brought in and the full day that you pick it up unless you pick it up after 5 pm in which case you will also pay an amount equivalent to the full next day. oh and you will have no recourse. thank you for your service Marine, welcome back to America. for customer service 5 stars!