Rivermark Community Credit Union in Beaverton

🕗 opening times

comments 5

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  Scott Green

  :: 23 February 2023 15:22:01

  The banking aspect is fine. The service isn't very good. I tried to open an account for my teenager and they said I must bring them into the branch. I took time off of work and brought my kid in and they said they were busy and I could just do it online. My wife took him to her bank and they were out in 20 min. With a new account.

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  Thomas B

  :: 21 February 2023 19:29:32

  ATM seems to work now. Easy access, great lobby hours. Good Credit Union. Only one drawback - eBay does not work with credit unions ( for now ).

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  Tom W

  :: 31 January 2023 13:18:13

  As is often the case ATM is not working. Why should inside machines not function as ATM as well? Dumb.

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  Tim Black

  :: 09 April 2022 21:54:24

  Going to try and clean this up the best I can. Been with Rivermark a few years, I like that they have a small credit union feel, and have always had good, straight forward service. Recently I inquired about upping my credit, there was clearly a miscommunication, and rather than trying to understand why the info given was wildly out of pocket I posted a bad review, in error. Since then Janet reached out and she was AMAZING! Janet offered her email up and began to have some resolve. I was sent over to Kelly in lending, Kelly explained everything to me and helped me finish my transaction with upmost attention to detail and prompt responses.. I will say this much, Rivermark will go above and beyond to help you get what you need. Thank you for all of your hard work and patients with me.

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  D. Lewis Champie

  :: 14 January 2019 14:51:32

  I've been a member with Rivermark before it was Rivermark. I've had lots of experiences over the years good, bad, but always reasonable and I never encountered anything that caught my off guard. This "video teller" experience though, it's really different. I'm all for technology making things in life better, but I don't see how the sterile interaction through a video with a teller that isn't even in the same building is an improvement. Maybe I'm old fashioned (I can't believe I'm saying that), but I miss the personal interaction, especially in regards to my money. Give the people an option, have some real people there, and maybe some video kiosks as well, and give your members a choice instead of what I can only assume was a cost saving method. And give the people a freaking chair to sit down in if they are going to be at a kiosk. I had to wait for my deposit to be signed off on due to the size. I'd have liked to sit. I can imagine lots of other scenarios where people would like to sit and wait for the teller to come back to them.