Primera Insurance in San Antonio

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comments 5

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  Julius Lorenzi

  :: 07 March 2018 19:54:17

  My mom "had" Primera Insurance which is outsourced to; Agressive Insurance, Tejas Seguras, and Old American County Fire Insurance Comp. HORRIBLE small cheap insurance. Took one whole month to get an insurance adjuster to even look at the vehicle and two months for them to say the vehicle is totaled. They even charge you $35-$50 to take off the totaled vehicle! Worst Insurance company to ever work with. Yes they are cheap as dirt, but they are the DIRT. And they also outsource their adjusters to Ceslestite. Horrible just horrible!

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  lorina delgado

  :: 07 December 2017 18:07:28

  The employees as well as their TRAINER have the poorest customer service. They obviously take the money with no hesitation but will not properly explain what in all you are being covered for and charged for. THUMBS DOWN

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  Roxanne Lopez

  :: 20 October 2017 06:22:21

  This location sucks! While making a payment, they always take their sweet time to do their job. I am always interrupted by someone on their phone, for which they give higher priority to the caller and not to me.They are clueless the majority of the time. Monica overcharged my debit card, instead of $3.00, she entered $300.00! No one else knew how to fix the error, before I left. I had to wait over a day for this huge mistake to be corrected. The owner was there but just collects the $$$, doesn’t know how to resolve errors when his trainers are not there.

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  Adrian Gutierrez

  :: 19 July 2017 15:41:55

  Not a good place. Terrible sercice. To OWNER

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  Juan Vela

  :: 21 May 2017 16:36:25

  I had a pretty good experience here. Nice people. Pretty good service. No bad advice given. I think they are good people.