PetAid Colorado in Denver

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comments 5

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  Jason O. Nungesser

  :: 14 April 2018 00:26:05

  I brought Rufus here because money is a little more than tight at the moment. Rufus had already seen another vet who was nice enough to give us a recommendation to PetAid. I didn't know what to expect as Yelp had horrible reviews. People didn't seem to be happy with the service/prices here and I was apprehensive about the quality of care Rufus was about to receive. I'd made an appointment for a specific procedure and when I showed up the front desk employees didn't seem to have any record of it, which was quite annoying. They said they would see us - and they did - but it was about an hour later. While waiting a woman with a puppy said she'd never bring her pet there again, that PetAid had misled her which seemed to be the popular opinion over on Yelp. I have to assume she didn't understand the process because Rufus and didn't have a problem. A vet tech took us to an exam room and then had me wait while she took Rufus into 'the back'. I wasn't happy about him being beyond my line-of-sight and paced anxiously until the doctor came to see me about his situation. They didn't perform the procedure but rather they ran an entirely new exam with tests. When I asked why they said they couldn't perform the procedure they said it was policy to run their own tests first, which made sense. Everyone everywhere wants to run their own diagnosis. The prognosis wasn't good: lymphoma. The veterinarian gave me treatment options, answered all of my questions and seemed to be very concerned with both Rufus and myself. She followed up with us when she said she would and called in a prescription in a very appropriate amount of time. My only complaints are the lost reservation, Rufus being taken away from me and the exam room needed a good scrubbing (dust was everywhere). Would I return if needed? Definitely. Rufus doesn't have long left in this world so it may be a while before I return, but I will definitely keep PetAid in my contacts.

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  Ryan White

  :: 12 April 2018 10:51:25

  I was recently laid off and didn’t have funds to afford a major knee surgery for my doggy. But this place came through with a more reasonable amount and I was able to help my furry little boy and get the necessary knee surgery he needed. I don’t know what I would have done without this place except be more in debt. I feel like they deal with many more people and pets then my normal Vet, so they are definitely professional and have experience with all types of dogs and cats. The vet was very professional and I thought she was well educated and gave me all the information we needed.

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  Danni Scheffee

  :: 31 March 2018 18:10:02

  I have been to this facility twice in the past year and both times they have saved my little Rio from dying without making me go bankrupt ! every single person on staff that I came in contact with has always treated me with the utmost respect Loving Care as if I was taking care of my grandmother there, they are ALWAYS  professional their caring and the facility is always clean and I drive an hour and a half just to see them and I will not go anywhere else mainly for the compassion that these guys have us ! Never have I been judged for my inability to afford everything for him never have I felt judged for not catching his symptoms sooner and they educated me on my home care when for his injections and I walked out of there knowing that it wasn't going to be as bad as it sounded I could manage his care that he's going to need for the rest of his life and I owe it to them! Thank you so much from the bottom of my heart for being there for my baby!

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  Kim

  :: 24 March 2018 16:49:13

  They should get more than 5 stars. My black cat named Boo, was dying . I couldn't afford the cost of emergency surgery. They still rushed her into surgery. They actually cared more about her. They kept me updated on her condition. They took care of the majority of the bill. I was able to bring my cat home and they called me 3 times to ask how she was doing. They saved her life and for that, they will always have a special place in my heart. 🐾

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  Itzayana Perez

  :: 08 January 2018 19:18:04

  This hospital has been providing care for all 4 of my Chihuahua's. They have performed spays, oral surgery and few other minor procedures that involved anesthesia for all of them. I appreciate all they have done for my dogs. The only downside of this place is that it's almost impossible to get them to answer their phones in a timely manner and the front desk isn't always on the same page as the back staff. The facility is pretty clean and the doctors are very nice! As far as the vet techs, some are experienced and others are interns. They have been very affordable for me based off of my income. I would recommend it this place due to wide range of services they provide as well as pricing.