Peddler Bike Shop in Memphis

🕗 opening times

comments 5

• en

  Carl

  :: 06 May 2018 18:41:05

  I went in Sunday to shop for a mountain bike. I had been to a few other stores in the area and they didn't really have what I was looking. I did find a few mountain bikes at one of the stores but they were very high priced. I was able to walk in, talk to someone who knew what they were talking about and walk out with the perfect bike for me. I will recommend this place to friends and family and if I am in the need for another bike, equipment, or repairs I will stop by. Awesome place and great experience!

• 

  Guy Michaud

  :: 25 April 2018 06:44:02

  Great bike shop with excellent service!

• en

  Jessica Pedigo

  :: 19 March 2018 21:58:02

  I was on my way from Northwest Arkansas to Florida and was nearing Memphis when I realized my bike rack on my roof wasn’t as secure as I thought! My local bike shop sent me to Peddler’s to have someone look at it. When I got there, Andy came out (in the rain!) and looked at my bike rack. He was able to fix it so that the rack and bike were secure on my roof so I could finish my trip. I was able to drive the rest of the way without any other issues! I’m so grateful for his help! We weren’t able to spend a lot of time looking around the shop, but wish we could have! Very nice shop with what looked like a huge selection of anything you could possibly need or want.

• en

  Keenan Diggs

  :: 26 September 2017 12:00:21

  Overall, the place is good. Daniel especially is the bomb! Please, give that man a raise. He has always made me feel welcome and has taken good care of me. I use this bike shop a lot because it's the closest one to my home and I commute to work daily. They usually have the part I need in stock and any bicycle repairs are an order of magnitude cheaper than a car repair, so I wouldn't mind spending money on suggested improvements... if they were administered with my consent. That said, I have had a few bad experiences. Some of the staff are definitely elitist and have talked down to me, and that feels really bad when I'm dependent on my vehicle and am trying to be a good bike steward. Another concern is that as soon as I leave the store, I'm no longer a priority and I'm not kept well-informed on the status of my repair/ordered part. So the staff have made judgement calls and unauthorized repairs, and once a repair is done I'm kind of committed to it. I don't mind spending money if it helps my bike, but I need to be the one to authorize it. On another occasion I returned a tire because I had bought the wrong size, and they ordered the correct size, but didn't tell me that. Rather, I was told I would receive store credit. They never updated me when they eventually decided that ordering the part was the best course of action, and this was a very troubling experience because I thought I had been robbed $40. When I came back and tried to buy something, the employee on duty couldn't find a record of my credit, and didn't seem to believe me when I told him what had happened. I had to call the inventory manager, and it took several calls across 2 days to get through to him, and then he was just okay. The part was actually out-of-stock and would take a month to get here, so I asked for store credit for a future purchase and bought my tire elsewhere (I commute daily!). I spent many hours doing their administrative work for them on this occasion simply because they took the decision power away from me and didn't inform me. TLDR; Ask for Daniel, the repairs/parts are perfectly fine, the communication/setting of expectations outside the store needs improvement. Give the customer the decision power! People care about their bikes.

• 

  John Yarbrough

  :: 04 September 2017 10:32:51

  Super helpful. I lost a bearing cover in my rear derailer and hooked me up with a used one. Way cheaper then buying online.