Pearl Animal Hospital in Portland

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comments 5

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  Jessica Enyart

  :: 18 March 2018 15:45:31

  My dog had a skin infection. Dr Lord knew just by looking at him. She prescribed him the meds he needed. She didn't dink around and tell me he needed a bunch of unnecessary stuff like the last vet I took him to. The staff is super awesome, especially the front desk girl Andrea (she brought an amazing cup of coffee to calm my nerves while we waited). So professional and so nice! I'm glad I made the trek to this vet. �����

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  Laurie Mitchell

  :: 16 March 2018 23:48:45

  My pup and I are new to Portland and we visited Pearl Animal per a friend's recommendation, and it was by far the best vet experience we've ever had (and we've been to LOTS). Everyone took their time with my dog and me, and they were very thorough and accommodating with vaccines, tests, etc. Dr. Scott was extremely friendly, as was the technician Shawnese. The facility is stylish and clean, and located conveniently downtown. All in all, a great experience and highly recommended!

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  Rosie James

  :: 05 March 2018 14:40:35

  I adopted a rescue cat earlier this year, and my vet shortly after diagnosed late stage chronic kidney disease. Recently, I left my kid's soccer game to find my cat weak and disoriented and unable to see/hear. I stayed awake with her all night. After looking online in the morning, I found Pearl Animal Hospital since my vet, like a lot of others, doesn't have Sunday hours. The receptionists were super compassionate and welcomed me and my cat to the clinic as a walk-in appointment. The veterinarians and technicians were exceptional, and they expedient in getting an exam and stabilizing my cat. They determined that she had had a stroke. Although I's spent the better part of a year trying to give my poor rescue the best quality of life, I asked the team about deciding put my cat down. The doctor counseled me and left me with all information and time I needed to make a decision. After some discussion with family and prayer, I knew that it was time. The team at Pearl helped me along with the process, step-by-step. I am so grateful to the team for making my good-bye so comfortable, digniified, and the best possible one I could hope for. My heartfelt thanks to Pearl!

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  Crystal Gupta

  :: 28 February 2018 22:36:43

  Great doctors and techs who really care about my pet. They are very upfront with costs and pros and cons of any procedure.

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  Poppy H.

  :: 21 February 2018 01:38:00

  I'll start with the good. If you want a friendly environment when you visit (not necessarily when you call), and you'd like the office to be relatively pretty... they are good for that. Unfortunately, you don't pick a vet because you enjoy hanging out with them. I'm livid with this place. I took my puppy here twice, saw two different doctors - one did nothing for her eye problem and the other made it worse. They were patronizing and treated me like I'm an idiot when I called in concerned that their medication was making her eye visibly red and irritated. They were slow and rude to get back with me about this urgent problem. I ended up calling an old vet two states away for advice, and running her into an emergency vet before getting a call back. (I also asked a vet online for advice and none of these three other doctors thought the medication she prescribed was a good idea or that I should keep using it.) Dr. Lord was so certain that this medication was right for her, that she said if I brought her back in she could give a different form (ointment instead of drops) of the EXACT SAME MEDICATION. The eye exam and medication incident with them made the problem so much worse than it was and has added considerable cost and suffering for our poor puppy. Additionally, I never complained about price with them - not once, yet they spent way too much time justifying their costs to me... even though, I'd gladly pay three times what they charge IF IT ACTUALLY WORKED. I'm furious, however, that they charged me to mess up my puppy's eye. What kind of service is that? They really should be more of dog life coaches or something than actual medical "professionals." Their happy place is lecturing you on training and spaying when you're there for an actual problem. I've had the spay talk now about four times... I'll do it when we think best. Maybe you should fix real issues before they become emergencies.