Pearl ACE Hardware in Portland

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comments 5

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  Jane Doe

  :: 17 May 2018 21:50:45

  They are great! Wonderful customer service, wide selection, especially for their customer base!

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  Marshall Talley

  :: 17 March 2018 19:05:28

  They know my name and use it when I come in every time. They are all always eager and willing to help. I never shop at any other hardware store. There is simply no reason to(: Thank you Perl Ace!

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  Barney Burnett

  :: 04 March 2018 23:28:20

  Smallish store, known as the "Pearl Ace hardware store," but really located in the knob hill section as it is above the 405. I've shopped there for 16 years now, no matter what part of Portland I've lived in. I love the customer service, never a wait, always willing to assist, but never pushy, the assortment of merchandise is perfect for the customer base. Not a ton of every item, but a huge assortment of what one might need, homeowners and renters alike, new and historical buildings/properties, reasonable prices as well. Also, if one does have a vehicle, there is ample parking available, and accommodations for disabled are a forethought vs and afterthought!

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  Coy Morris

  :: 04 February 2018 20:15:24

  Even though I was thinking i would not be buying anything they allowed me to fix my problem in store. Amazing customer service. Very thankful for the staff and their efforts to help.

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  Jessica

  :: 18 December 2017 17:57:47

  These people go above and beyond what is necessary to make a sale. If you know absolutely nothing about hardware, this is the place to go because they DO know. Today I called and described a DIY project I wanted to do and what was needed, and Drew put all the materials together, made sure it would work, and it was all set to go when I got there. Absolutely fantastic. The cashiers, the management, the floor staff-- there aren't enough superlatives for them. I used to think that they were overpriced, but this particular project at least cost less than what Lowe's quoted. I suggest signing up for their loyalty program: I get coupons at least monthly for like $10 off of $50 or $5 off of $25. Their selection of lumber and power tools and such is not great, but given their floor space that's not surprising. All in all, a great asset to Northwest.