P.C. Richard & Son in New York

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comments 5

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  Jennifer McCormick

  :: 29 May 2018 14:55:55

  Bought a 600$ portable air conditioner at the assurance of the sales person. The window kit broke and I went to get a new one. They don't have anything in store so they told me to call their parts and I'd have one asap. Fine. I was on hold for 10 minutes before I was told that the model is discontinued and they can't help me. She told me that I can put the number into Google and search that way. After I explained that I already did that, she told me to Google it but she can't help me. I asked to speak with a supervisor as this is only a 1 yr old product and she sent me back to the main menu where I would of had to go through the whole ordeal again. Extremely aggravated.

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  Brianna Garcia

  :: 27 April 2018 20:30:28

  Great customer service. The manager Sarah was UNBELIEVABLE, very pacient and knowledgeable. Highly recommend this PC Richard store. WONDERFUL STAFF I WILL BE COMING back

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  Natalia Triestanto

  :: 20 April 2018 13:47:50

  I came here for the rave reviews but it really wasn’t that special. When I got in, I didn’t even get a “hello” and I walked around by myself for awhile. When I was finally ready to ask a few questions and buy, a few sales people passed right by me but nothing. On my way to Best Buy 🤷🏻‍♀️

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  Krystal Herring

  :: 09 April 2018 17:51:14

  I had a great time! The sales rep. Allan was very kind and very helpful he had helped my mother and I with of our needs! Definitely will come back for his help again!

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  Mikael Krikorian

  :: 30 March 2018 17:32:07

  This is by far the best appliance store you can go to. Everyone is very knowledgeable and the prices can’t be beat. It’s always a pleasure to deal with Sara once I’m ready to make my purchase. She always has a big smile on her face and let’s me know how much she appreciates my business.