Papa John's Pizza in Arlington

🕗 opening times

comments 5

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  Gladys Gonzalez

  :: 19 May 2018 22:31:04

  My pizza is ALWAYS messed up when I order delivery from this location. Looks like it was turned upside down and the toppings are always wrong too lol. Other part is delivery people never show me the pizza when delivering it. Soon as I hand the receipt back they run to their car so I can never tell em the pizza is screwed up. Fml I guess

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  Susan Shannon

  :: 12 May 2018 10:03:16

  I have had four bad experiences but last night we ordered pizza cuz we had company from out of the country from across the pond. the girl couldn't get my order she cant get my phone number right she couldn't get my address right she said about 20 minutes an hour later I called and I spoke to John who says he's the manager and John tells me I haven't ordered pizza since November of 2017 which is not true either. I had four people here while I was asking them what they wanted they saw me place the order .this place is just incompetent I would never do business with you again. We never did get the pizza from company John hung up on me my son called back and John had a yelling match with my son this is no way to run a Papa John's I will never ever ever order pizza from this place I called the corporate office and told them they need to shut this location down

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  Chelsea Bolado

  :: 18 April 2018 18:55:38

  If I could give this place a zero star I would! Absolutely worst customer service ever!! I had a coupon that they refused to honor. I said it doesn’t have a coupon code and the manager or shift lead looked at me and said I can see that. Then proceeded to tell me they wouldn’t honor my coupon. I work in customer service and this is not the way you do business. You do what you need to make the customer happy. I will probably NEVER eat or order from a papa Johns again!

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  Jennifer Huynh

  :: 16 March 2018 00:56:59

  This is the third time that this has happened in a row.Ordered pizza with no meat and all those three times there has been meat. Sent two emails and called once.It is not hard to have meat and veggies separated.Did not spend my money that I only get 12 an hour working for to have it spent on crapp ass pizza with meat. Bought this not only for me but for my family as well. This place used to be good however it has gone low on standards now. Third time in a row for a same customers that is complete bs, even mellow mushroom have better pizza and they actually care that you don't eat meat and have separate veggie and meat. its not so damn hard.All of our pizza were meat free so I don't know how they would get meat on their hands,unless they were making someone else pizza that did had meat.This place will not get my money again and we are a good tippers.will only be using this place to get rid of our free rewards points. u

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  Jackie Fuller

  :: 09 March 2018 00:34:30

  Unprofessional management beyond ever I’ve experienced. Deliver times were untrue. We’ve been ordering from them for the past four years. Never ever again. (FYI, from one who has worked in management & dealt with the public since 15. I’m 31... They’re not worth it.