Papa John's Pizza in Charlotte

🕗 opening times

comments 5

• en

  Preston Tiller

  :: 28 May 2018 20:05:23

  Received my order and it was cold and not to mention the toppings were thrown all over the box. Don’t waste your time or money

• 

  J. Brian

  :: 14 May 2018 01:12:18

  Ordered pizzas that never came. Unfortunate for them as a business, as we order pizza often where I work(normally around $60-$80 each order). And with Toppers right down the street (who we ended up ordering from tonight while we waited) delivering before the time they said they would, this will be the LAST time we ever order from Papa Johns. Sorry Papa, Toppers Pizza was better too!

• 

  Christopher O'Donnell

  :: 12 May 2018 16:00:47

  Ordered a pan pizza and the delivery was quick, which was great, but when I bit into it the dough was only half way cooked with the top half of it completely raw. So I called and I could tell this wasn’t the first time this has happened bc the girl in the phone seemed about me calling with this complaint. I was told “you have to click well done otherwise that’s the way it comes” I’ve never gotten a half raw pizza from papa John’s before so I’m assuming they don’t have the correct temperature or some setting for their pan pizzas proper. She did offer reluctantly to replace the pizza but even at well done I’m not sure it would have been cooked right so I just said no and hung up. No apologies or anything so that’s why the review. Again never had an issue like this before.

• en

  Sye Grant

  :: 13 April 2018 22:44:31

  This went down tonight. I pre-ordered my meal 7 1/2 hours in advance. My food came late, by 47 minutes. And it was cold to boot. So I made an executive decision while on the phone with an employee at this Papa John’s, I didn’t pay for my meal in full. I took part of my payment and tipped the driver because it’s not his fault, Took another portion back and put it in my pocket, and they only got 3/5 of their actual payment. Bad service equals short pay. If they have a problem they can hit me up they have my info. Point blank. I don’t normally have a problem with Papa John’s but today they hit their fail bar real high. And now that I’m eating my food my cheese sticks to the wrong ones. You’re supposed to be Tuscan six cheese and their regular cheese sticks how do you eff that up?

• 

  Caleb

  :: 19 March 2018 00:01:02

  Waited two hours for a pizza just to be informed it had been cancelled. Called the store and was told they'd called me (they hadn't) about delivery being late. It's now midnight and supposedly I'll get a pizza in another 60-90 minutes. This Papa John's location consistently provides the worst customer service experience you will ever have the displeasure of receiving.