Orangetheory Fitness in Atlanta

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comments 5

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  Beth Schiavo

  :: 16 May 2018 16:54:01

  I procrastinated for 5 months, but when I finally went in to ask about the location and the class, I couldn’t have been happier. Everyone was incredibly helpful without being pushy. You could tell that the ladies working there really enjoy what hey donand each other. I have taken four classes and I am completely hooked. When I was having questions about the OTFBeat app, they walked me through it completely and made sure I knew all the tricks and information on how to best use it. Again, awesome customer service!

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  Ashley Izydore

  :: 25 April 2018 13:06:40

  A 30 day cancellation policy is a joke and having to physically go into the studio to fill out the cancellation paperwork is a waste of time and is incredibly inconvenient. Instead of making it difficult for people to leave your program, maybe orangetheory should make their classes easier to get into (main reason for wanting to cancel - waitlists EVERY TIME I try to sign up for classes - sometimes even a week in advance) so that people actually get their moneys worth for their membership. What a waste of money both while being a member and now while trying to get out.

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  Vaishnavi Pattabiraman

  :: 08 April 2018 11:52:29

  Taylor and Jonathan are my favorite instructors in this gym. Love the convenience of the gym next to my work for after work classes.

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  Tess Hamilton

  :: 07 March 2018 13:29:57

  All of the coaches at Emory Point are AMAZING and the staff are fantastic, too! The music is great and I feel like each coach cares about my success and that I am pushing myself (safely) and keeping proper form. I always have a better, more high energy day after an OTF workout and I keep talking to my friends about it. I'm seeing very noticeable results in weight loss, strength and endurance after just 2.5 months and even feel motivated to wake up super early to come in. I like that I don't feel like people are there to check each other out. We are there to WORK and do our best! I like that each workout is different and that the class mixes cardio and weights. I can't wait to see how I look/feel after a few more months!

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  Lindsey Blum

  :: 01 June 2017 21:38:56

  Rant #1- I agree with others about canceling your membership. It's complete BS. They emailed me the cancellation form, I filled it out, signed it and sent it back. I never received a confirmation so I called. They told me I never sent it. My email and my document sign app showed that it sent. I called back 3 different times and then said I'd come in to sign it. Poof, all of a sudden they received my signed document via email. I was charged for 2 additional months and I didn't even go. ($300 wasted) Rant #2- They got all new benches in the weight room area. The ones before were nice and very durable. The new ones are cheap plastic. One day we were doing high knees while standing on the benches... I slipped off (because there is no traction on a sweaty, plastic bench) and fell backwards on a pile of free weights. I was out of the gym for 1 1/2 months due to a very bruised tailbone. When I came back for the first time I recognized the same girl from the desk and I had the same trainer. I was never asked how I was doing and I thought that was super messed up.