Novotel New York Times Square in New York

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comments 5

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  Paul Coniglio

  :: 28 April 2018 19:23:39

  Just a 3 star hotel. Basic rooms renovated cheaply. Staff offer basic service even if higher Le Club status. Breakfast poor at best. Restaurant Staff very disengaged. Tables and floor dirty and cleaned poorly. We had breakfast included but started eating out instead. Gym hasn’t been renovated equipment very old.

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  Marien US

  :: 24 April 2018 07:32:19

  Rooms are excellent. We were on the 30st floor. View is great and sound insulation is ok. My biggest negative point is the breakfast. You have to queue for getting a table (depend on hours). It's something that never ever happen to me in any hotel. Please Novotel... Find a way to fix it. A clue : maybe try to clean faster and communicate better. The 2 mornings 2 tables around us stayed empty for a while with dirty dishes only.

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  Wilhelm Brandt

  :: 19 April 2018 10:45:03

  I liked the location of Novotel Times Square - although it is not located at Times Square. My room had a good view of the Times Square and was not too small. However, this is a hotel with very thin walls. I did not like the fact, that I could not only hear the toilet flush of my neighbors but also other noises from the next bathroom (I do not want to go into the creepy details). I was surprised to find leftovers from the last guest in the soap dish. Overall this hotel is okay, but only if it is a bargain. I paid way too much and got not what I normally get in a Novotel Hotel.

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  Paul Casson

  :: 11 April 2018 22:32:11

  Great location. Very central to most of what NYC has to offer. Awesome staff. Very friendly and helpful. The rooms do what they're meant to do and are comfortable. I doubt you'd be disappointed with a stay in this hotel.

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  Billy Carson

  :: 04 April 2018 10:15:48

  You will be impressed as soon as you walk into the lobby here. Ultra modern design makes you feel energized and ready to take on the city. There was a slight issue with our keys not working properly but was quickly resolved. It did seem to be an issue though with several other guests as well. View from our room was perfect as it overlooked time square. Located writhing waking distance to everything. Will definitely stay here again.