New No.1 Tex-Mex in New York

🕗 opening times

comments 5

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  Jomairy Ochoa

  :: 16 March 2018 16:54:12

  Not always sophisticated it's fast food gets messy and the same traditional menu since open. Stressful Boring service.. the food is still authentic Chinese Tex Mex. When you're hungry or homesick it beats the shopping market.

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  Chris Sandford

  :: 24 December 2017 18:03:01

  They tried to charge me extra because I wanted to pay with a card. It's illegal to charge a surcharge for cards in New York. They backed off once I threatened to call the police.

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  Cary Martinez

  :: 07 August 2017 13:59:25

  Nasty food.. just order 20 dollars of food and had to through it all away... ewww never again....

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  alex Almanzar

  :: 15 April 2016 19:56:10

  Best food of all others around. Very clean... Good service

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  Abbie A

  :: 19 June 2015 22:11:46

  The food is your standard neighborhood Chinese, the service however, is among the worst I have ever experienced. The owner is extremely rude and has no customer service skills whatsoever, during an order which was over 2 hours late I had called to cancel, and she basically was trying to to force me to still take the order hung up the phone on me. I called back and she just hung again. After that experience, I decided I wold no longer order from them and figured I would not have to deal with them ever again. Unfortunately I was wrong. One of their delivery people, came to my building and kept ringing my buzzer, knowing I did not order anything nor was I expecting anyone, I ignored as I was in the middle of a serious project. Somehow he gets into the building and then starts banging (not knocking, banging loudly) on my door. I ask him who he is he yells delivery! I told him I didn't order anything and was that him that kept ringing the buzzer, he says and tells him I should have let him in. I tell him why wouldI Iet you in, If I didn't order anything?? I ask him if he has a phone, he says yes, then I ask him why he didn't he just call the person he's delivering to if no one answered the buzzer, at that point they could have told him that he has the wrong apartment, he replies he can't do that all the time. What kind of a response is that?? He then gets the correct apartment and of course starts to talk about me. At this point I go to my neighbor who ordered the food and ask where the delivery person is from. He informs me that it's No 1 Chinese. I should have known. When the person running the business is rude and has 0 customer service skills, how would the staff have any common sense or customer service skills either?? This business has ensured that they have lost a customer for life.