Needle Magic in Fort Worth

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comments 5

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  John Richardson

  :: 20 February 2018 15:21:32

  Great embroidery at reasonable prices

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  Leslie Xolalpa

  :: 02 October 2017 14:31:32

  All of my monograms were super inexpensive and the work is long lasting, totally recommend

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  Rhonda A

  :: 09 November 2016 15:01:50

  Poor customer service!!!!! I took my daughter's jacket to have it monogrammed and was very dissatisfied with the way it turned out. Her name begins with a K but it looked like an H on the jacket. I expressed my dislike and the female associate told me it wasn't her fault I didn't like it because I chose the font style. And she agreed that it looked like an H. She allowed me to look at other font styles and explained it would be a $5 fee to remove the stitching but didn't inform me that I had to pay that plus a restricting fee in addition to the original stitching fee totaling $21 plus tax which was more than I paid for the jacket. I asked her why would I have to pay for something I wasn't satisfied with. She said you can pay it or just leave it as it is. I wasn't shown an example of how my daughters name would look so how was I supposed to know beforehand. I was very upset and I will never return.

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  Jean Clark

  :: 21 April 2016 11:50:42

  This shop does phenomenal work and will custom order also. Every item i have obtained is of high quality and made with care and precision. I recommend them to anyone needing embroidery and embroidery related services!

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  Gip Plaster

  :: 03 December 2015 16:42:57

  A longstanding embroidery shop that is sure to please!