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607, Chartiers Avenue, 15136, McKees Rocks, Allegheny County, US United States
contacts phone: +1 412-458-0244
website: www.metropcs.com
larger map & directionsLatitude: 40.465063, Longitude: -80.060698
Ivan Richards
::Quick Summary - They (the employee and owner) simply refused to sell / give me the phone. When I asked if he could tell me why, he said no.... So I was there to take advantage of a deal that involved porting my number. My carrier doesn't use pins for porting, so I was instructed to try four 0s or six 0s. I conveyed this to the employee and he was hesitant. Said that I had to be sure. So I called my customer service back and they said the same thing. I even put them on the phone together. He was still hesitant but let it slip that he had two tries. I told him to try once and if it doesn't work I'll just walk away. He still didn't want to do it. He said the owner / manager would be in to help in a minute. The owner came in and got the run down in their native tongue and he simply said "sorry brother" ... I'm thinking he's apologizing for the inconvenience but he said he's not going to sell the phone. I was annoyed slightly but just decided I'd write a review and share my experience with other potential customers.
Leasia Akins
::I had the absolute worst experience at this store!! I took my phone in for a warranty claim. First he says 7-10 business days it has been almost 4 weeks still no phone!! And he had The audacity to cancel my warranty claim after I called in saying I was rude without even telling me and lied about it to the police. And he still has my phone just reported them to the corporate office and they said this was absolutely unacceptable!! Wouldn’t spend a dime with metro pcs!!
skott jeffrey
::Good service, friendly agents, pretty decent phones you can't beat the deals they have really compared to most larger networks.
William Robinson
::MetroPCS in Mckees Rocks is a great cell phone dealer. And there plans and phone. Match your plan of payment. There is a plan for your every need.
Wayne Masters
::Sam is always helpful, kind and has become a part of the family. Great service with excellent mobile coverage from T-Mobile/Metro. A+++++.